At Shriners Hospitals for Children — Boston, care is delivered in a patient/family-centered model, which means the patient and family are the focus. In addition to your medical care, we have the following support services and accommodations.
A child with a severe burn injury may stay in the hospital for weeks or even months. An extended hospital stay can make it challenging to go back into the community and school environment, especially if the child’s appearance and ability to function have changed significantly. The staff at the Boston Shriners Hospital have developed a comprehensive school re-entry program that helps prepare students and teachers for the child’s return and helps ease the child’s transition back into daily life. Child life specialists at the hospital work directly with the school and the family to organize this specialized visit.
Patients are scheduled for play as part of their daily routine. Structured and unstructured activities take place in the hospital each day. Therapeutic recreation and child life specialists supervise activities that include everything from cards and video games to special performances by local groups.
Fun activities are often held in the sixth floor outpatient clinic area. These include arts and crafts, ice cream socials, face painting, music events and more.
Shriners Hospitals for Children — Boston offers a weekly parent group facilitated by staff members. The group meets on Thursdays at 2 p.m. in the seventh floor parent room.
PFAC was established to foster successful collaboration among patients, families and staff to further our goal of providing the highest quality care. PFAC is a working partnership that provides a unique opportunity for patients and families to work side by side with staff. PFAC strives to identify opportunities for enhancements, brainstorm solutions and implement changes to improve the patient and family experience. Call 617-371-4785 or email for more information.
Visit the Getting here page for details.
There is a computer available for Internet access on the seventh floor in the playroom as well as the first floor lobby for parents or guardians. WIFI access is available. Please request assistance from a staff person for log-in information. There are also computers available for game play on the first and sixth floors.
Shriners Hospitals for Children — Boston offers interpretive services for you and your child. It is vital to ensure that you have accurate information about your child’s care. We have two Spanish interpreters onsite and use per diem interpreters and a telephonic interpreters services for Spanish as well as other languages.
All incoming mail for patients should be sent to:
Shriners Hospitals for Children — Boston
51 Blossom Street
Boston, MA 02114
(To the attention of either the acute care or surgical specialty unit)
The main number to Shriners Hospitals for Children — Boston is 617-722-3000 or toll-free 800-255-1916.
Telephones are available in each patient room. These phones are restricted to incoming calls only. For the comfort of the other patients, we request that all calls are made before 8 p.m. An exception may be made for calls outside the United States due to time zone differences. Charges for all calls made by patients/parents are the responsibility of the patient/parent.
There is not an ATM located in the hospital; however, there are ATMs within walking distance, including several at Massachusetts General Hospital.
The security team at Shriners Hospitals for Children — Boston provides on-site service 24-hours a day. The security staff will escort you to the parking garage upon request. If you have safety concerns or would like a security escort, please call the security guard at 617-722-3000 or visit the main desk in the hospital lobby.