Visiting a patient
Guidelines for visiting
The healing process is enhanced by the support of family and friends. All visitors must check-in at the reception desk in the hospital lobby where they will record their destination and be given a visitor’s badge. Our hospital strives to maintain the highest level of patient care, professionalism, cleanliness and safety standards. In order to do so, we require these guidelines be followed:
- Parents or guardians or a designated adult over 18 years of age are welcome to visit 24 hours a day.
- General visiting hours for other visitors are from Noon to 8:00 p.m.
- All visitors are asked to register at the main lobby reception desk daily before coming to the unit. A maximum of four visitors per patient are allowed at any one time.
- Passes will be issued at the main lobby reception desk for parents or guardians to wear throughout the patient’s stay. Other visitors will be issued passes on a daily basis.
- Visitors under the age of 16 will be given a bracelet that indicates they are visiting a patient or other area of the hospital. Visitors under the age of 16 will be asked to complete a communicable disease questionnaire before visiting patients. Visitors under the age of 16 years of age must be accompanied by an adult at all times.
- Visitors must respect unit activities and leave the unit if requested by nursing personnel.
- Visitors are asked to respect patient confidentiality.
- All visitors must wash their hands when they enter the patient’s room and prior to leaving. Nursing staff can share any additional infection control measures that may be necessary.
- Latex (rubber) balloons are not permitted in the hospital. Patients may receive mylar balloons. Live plants or cut flowers are not permitted in patient areas since they pose a risk for spreading germs. Non-washable toys and stuffed animals are limited to one per patient.
- Any food brought in must first be approved by the nursing staff before it can be given to a patient in case they have dietary restrictions.
- There is a cafeteria on the ninth floor where visitors are welcome to buy meals and snacks. Vending machines are available for snacks and drinks 24 hours a day.
- Shriners Hospitals for Children — Boston is a non-smoking facility.
We realize your presence during your child’s stay at the hospital is very reassuring, so we encourage one parent/guardian to stay at the bedside. We provide a single cot, bed linens and shower facilities for the parent staying. For other family members who would like to stay close to the hospital during your child’s stay, there are several hotels nearby. Many of our families choose to stay at the Constitution Inn, which provides a special rate for families of our patients. For more information visit www.constitutioninn.org. Your care manager can answer any questions you may have about housing in the area.