Skip to navigation

Shriners Hospitals for Children Medical Center — Lexington

110 Conn Terrace Lexington, KY 40508

Lexington, KY

859-266-2101

Call today

859-266-2101

Frequently asked questions

Do I have to be referred by a Shriner or attend a screening clinic to receive care?

No, we will care for any child with a condition within our realm of expertise. If you think your child might benefit from our services, please contact 800-444-8314 or 859-268-5675 and a registered nurse will work with you to set up your first appointment.

What criteria determine a child’s eligibility for care at Shriners Hospitals for Children Medical Center — Lexington?

Children up to age 18 are eligible for care at Shriners Hospitals for Children Medical Center Lexington  if there is reasonable possibility they can benefit from the specialized services available. Acceptance is based solely on a child’s medical needs.

What conditions do you treat?

At our specialty medical center, we treat kids from birth to age 18 with orthopaedic problems. For a list of conditions we care for, please see our Orthopaedics page. Please note that conditions not listed will be considered on a case-by-case basis, with consideration given to the expert care provided at other Shriners Hospitals for Children. If, during the referral/inquiry process, our clinical team determines a patient’s needs would be best met at another Shriners Hospitals for Children location, the patient will be referred.

How do I make an appointment?

To schedule an initial appointment, call 859-268-5675 or 800-444-8314. A registered nurse will work with you to gather the necessary information and determine if your child can benefit from our care. After your appointment is scheduled, a packet of information will be mailed to you containing the following:

To change an existing appointment, call 800-668-4634 and ask for patient registration, or call 859-268-5650.

What insurance do you accept?

Shriners Hospitals for Children Medical Center — Lexington participates with many insurance plans. All care and services are provided regardless of the families’ ability to pay. For more information, or if you have additional questions, please call 859-268-5617.

Can I file a complaint about my experience at Shriners Hospitals for Children Medical Center — Lexington?

We are sorry you were less than satisfied with your experience at our medical center. Please view our Concerns, Compliments and Suggestions document for more information on how to provide feedback about ways we can improve.

Can I host an event to raise money for Shriners Medical Center or help promote the medical center through my business?

Thank you for your interest in supporting Shriners Hospitals for Children Medical Center — Lexington. Please visit the Ways to give page for more information.

Can I volunteer at Shriners Medical Center?

Thank you for your interest in volunteering. Please note that volunteers must be at least 18 years of age and we do not offer volunteer opportunities on evenings and weekends. For more information, see our Volunteer page.

I’m a student. Can I shadow a health professional for school credit?

We offer a limited number of opportunities for students to shadow various health professionals in the hospital. To learn more, contact Jennifer Gibson at 859-268-5664.

Can I donate items or toys for children at the Lexington Shriners Medical Center?

Thank you so much for your interest in donating items to the patients of Shriners Hospitals for Children Medical Center — Lexington. We recognize that many donors and groups desire to give nonmonetary donations to our patients in hopes of bringing a smile while they receive care from our expert medical staff. Due to limited storage space, we are unable to accept nonmonetary donations including, but not limited to, toys, stuffed animals, personal care items, pillows cases and/or items that need to be laundered. In addition, we are unable to accept donations of medical equipment; such as wheelchairs, walkers, standers or prosthetic/orthotic devices. For individuals who still want to bring a smile to our patients, we encourage you to consider making a special donation to the Shriners Hospitals for Children Medical Center — Lexington fund for toys and personal care items for our patients and their families. Cash or checks may be mailed to our development department with "fund for toys" in the check memo field or noted in the accompanying letter.

Donations can be mailed to:

Shriners Hospitals for Children Medical Center — Lexington
Attn: Development Department
110 Conn Terrace
Lexington, KY 40508

For additional information, please contact Jackie Dawson, development assistant at 859-268-5770.    

Can I donate money to Lexington Shriners Medical Center?

You may donate securely and conveniently online.

You may also contact Dale Wallenius, our development director at 859-268-5768. He can help you learn more about a variety of opportunities to support the valuable work of Shriners Hospitals for Children Medical Center — Lexington.

How do I become a Shriner?

Shriners International is a fraternity based on fun, fellowship and the Masonic principles of brotherly love and truth. Learn more.

What is Shriners Hospitals for Children?

Our unique health care system, with 22 locations in the U.S., Canada and Mexico, is dedicated to improving the lives of children by providing specialty care, conducting innovative research and offering outstanding teaching programs for medical professionals. All care and services are provided regardless of the families’ ability to pay.

What is Shriners International?

The worldwide organization is a fraternity based on fun, fellowship and the Masonic principles of brotherly love, relief and truth. There are nearly 200 Shrine temples (chapters) located throughout the world. Learn more.