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Shriners Hospitals for Children — Salt Lake City

1275 E. Fairfax Rd., Salt Lake City, UT 84103

Salt Lake City, UT

801-536-3500

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801-536-3500

Outcomes

Shriners Hospitals for Children — Salt Lake City provides the highest quality care for a wide range of orthopaedic and neuromusculoskeletal disorders and diseases. Our world-class doctors and staff members are committed to improving the lives of children in the Intermountain West and beyond. Located in the Greater Avenues neighborhood of Salt Lake City, our hospital is a warm, family-centered environment designed with the child in mind.

Distinctions:

Signature clinical programs:

Care

New outcomes program

Shriners Hospitals for Children — Salt Lake City is proud to incorporate a new project called Patient Reported Outcomes Measurement Information System (PROMIS), developed by the National Institutes of Health. This initiative utilizes a group of patient reported outcome instruments to provide precise measures of patient–reported health status for physical, mental, and social well–being. PROMIS tools measure what patients are able to do and how they feel by asking questions. These scores will then be saved in the electronic medical records to help the physician and patient follow functional progress.

Patient and family experience

Shriners Hospitals for Children strives to deliver an exceptional experience for our patients and families. Our caregivers provide the highest quality and compassionate care to children with specialized health care needs. Shriners Hospitals for Children has been nationally recognized by Press Ganey Associates for excellence in patient satisfaction.

Shriners Hospitals for Children — Salt Lake City consistently ranks in the top decile among pediatric facilities for patient and family satisfaction. The Salt Lake City Shriners Hospital ranked in the 98th percentile of pediatric facilities nationwide for willingness to recommend outpatient services in 2016.

What our patients and families are saying about us:

“I had absolutely no complaints. All staff, from the room attendants, kitchen, nurses, doctors and security, were all the best I've seen. They were all professional and caring. I will recommend Shriners [Hospital] to everyone. I wish our local hospitals were like this!” – December 2016

“Shriners Hospital provided such a positive surgery and recovery experience for my daughter. We couldn't be more pleased with the outcome. It was far better than we had anticipated it to be.” – February 2017

“We are so happy with our experience! We are grateful to everyone for providing such great quality care for our 12-year-old son who broke his ankle and required surgery. The entire experience with Shriners [Hospital] has been amazing!” – February 2017

Patient satisfaction metrics

Inpatient services – October 1, 2016 – March 31, 2017

Graph

(Based on patient and family responses to Press Ganey survey. On a scale from 0 to 100,
the average score of respondents when asked if they would recommend our hospital to others.)

Outpatient services – October 1, 2016 – March 31, 2017

Graph

(Based on patient and family responses to Press Ganey survey. On a scale from 0 to 100,
the average score of respondents when asked if they would recommend our hospital to others.)