Policies and safety
Shriners Hospitals for Children — Salt Lake City embraces a culture of care that respects the rights, needs and safety of all patients and families. Our team of professionals will ensure you receive education regarding your child’s condition, treatment and ongoing care. Patients and families are encouraged to share their questions and concerns with our team of professionals as outlined in the patients’ rights and responsibilities brochure.
If within three weeks prior to date of surgery, your child experiences any of the following conditions, please call care management Monday through Friday between 8 a.m. and 5 p.m at 801-365-3777.
- Exposure to chicken pox or measles
- Sore throat
- Upper respiratory illness
- Flu-like symptoms
Your child’s safety is our number one priority. You can help us by being active, involved members of the health care team.
- Wash or gel your hands each time you enter and leave your child’s room and remind others to do the same.
- Talk to us about your child’s care. Don’t be afraid to ask questions.
- Ask us about safety; find out what we are doing to keep your child safe. Checking your child’s arm band and date of birth before giving any medicines or treatment is an example of one safety measure we follow.
- If unsure, ask someone who they are and what they are doing. All employees should introduce themselves and wear a badge for identification.
- Review treatment options, procedures, test results and goals with us. Ask us to explain if you do not understand.
- Make certain you understand consents and medical forms before you sign anything.
- Discuss all medicines that are ordered, including possible side effects. If you are concerned that your child is receiving the wrong medication, have the nurse complete a second check. Remind providers about any allergies or reactions to medicines taken in the past.
- Prevent the chance of a bad reaction by never giving your child any medicines you have brought from home without the approval of your health provider. All home medicines must be locked in the medication room and returned when you are discharged.
- Prevent accidental injuries by not allowing children to run or swing on equipment or speed in wheelchairs. Always make sure your child is secure with a safety belt when using a wheelchair.
- Reduce accidental falls by immediately reporting spills of any kind. When your child is out of bed make certain their feet are protected by wearing non-slip foot covers or shoes.
- Help keep your child safe by always signing out at the nurses’ station before taking your child off the unit.
- Help keep the hospital free from unauthorized visitors by having all family members and visitors wear their visitors’ pass where it can be seen.
When a child is admitted for surgery, we require a parent or guardian to be present. If someone other than the biological parent(s) holds legal guardianship, please bring guardianship papers with you to the hospital. If custody is granted to one parent by the courts, a copy of this court order will also be needed for our records.
When you arrive at the hospital, please check in at the reception desk in the lobby.
The mission of Shriners Hospitals for Children is carried out without regard to race, color, creed, sex or sect, disability, national origin or families' ability to pay. For more information, download our Nondiscrimination Policy.
Shriners Hospitals for Children — Salt Lake City is a smoke-free campus.