Shriners Hospitals for Children — Springfield is committed to providing an optimum level of safe, quality care to our patients. This is done by measuring the processes that support our services and using this data to make improvements and positive changes. The data we obtain comes from several sources, such as patient and family satisfaction surveys (Press Ganey), as well as the use of an internal occurrence safety reporting system. We utilize the data collected to continually address any opportunities for improvement in order to provide the best care possible and fulfill our vision of being the best at transforming children’s lives.
Infection prevention and control is paramount to any hospital and is a national patient safety goal. At the Springfield Shriners Hospital our health care associated infections are remarkably low. Our hospital utilizes the World Health Organization (WHO) guidance on “My 5 Moments for Hand Hygiene”. We assess compliance of this through quarterly surveillance monitoring and continually address the importance of good hand hygiene with all staff, patients and visitors. In addition, we maintain strong external communications with the Department of Public Health, Centers for Disease Control and Prevention and Emergency Preparedness to implement strategies for prevention and transmission of communicable diseases.