At Shriners Hospitals for Children, the health and safety of our patients, families, volunteers and staff is our top priority. With the evolving situation regarding COVID-19, we are closely monitoring updates from local health departments and the Centers for Disease Control and Prevention (CDC), and are actively following their recommendations..

If your child has an upcoming appointment, please contact your local Shriners Hospitals for Children location.

Shriners Hospitals for Children — Boston visitor information.

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Appointments and admissions

Appointments and admissions

Research indicates that the earlier a child is referred to our hospital, the more positive and significant the long-term outcome can be for that child.

Urgent referrals

Children with severe burns and other emergent needs are admitted through a physician-to-physician referral. The referring physician should contact the physician-on-call by calling 844-8-LOVE-IS (844-856-8347).

First-time patients

If your child has a condition for which Shriners Hospitals for Children — Boston offers treatment, please contact our intake/referral coordinator to schedule an appointment. Your coordinator will partner with you to gather the necessary information to allow our physician leadership to evaluate whether your child can benefit from care at the Boston Shriners Hospital. The coordinator can be reached at 617-371-4843.

Outpatient clinic patients

If your child is not a first-time patient at the Boston Shriners Hospital and you want to schedule, reschedule or cancel a follow-up clinic appointment, or for questions about registration, please call 617-371-4958.

Surgery patients

If you have questions about your scheduled surgery or the admission process, please call 617-371-4850.

Pre-admission visit

If you have a planned admission, you can expect a phone call from your care manager one to four weeks prior to your admission date. A pre-admission appointment will be scheduled. If for some reason you find it necessary to cancel the admission, please let the outpatient department know as soon as possible.


We will try our best to make your child’s stay with us as stress free as possible, beginning at the time of your arrival. Please plan to arrive at the time designated on your admission notice. You will be met by the admission nurse and nurse practitioner, who will review your child’s health history. Although the health history review may seem repetitive, your answers help us provide your child with the best care possible.


Each patient is assigned a nurse to care for him or her. The nurse will show you and your child around the floor and hospital. You may have many questions about the hospital, your child’s appointment/surgery and the care that your child will be receiving. The nursing staff is always available to provide you with the information you need.