The health and safety of our patients, families and staff is our highest priority. Due to the COVID-19 pandemic, the Commonwealth of Massachusetts is requiring hospitals to meet established criteria as part of the state’s reopening plan. The Boston Shriners Hospital completed its Phase 1 attestation on May 27, 2020, and its Phase 2 attestation on June 15, 2020 and its Phase 3 attestation on July 13, 2020.

If your child has an upcoming appointment, please contact your local Shriners Hospitals for Children location.

Shriners Hospitals for Children — Boston visitor information.

Skip to navigation

What we're up to

news News Tuesday, May 5, 2020 Tuesday, May 5, 2020 7:05 AM - Tuesday, May 5, 2020 7:05 AM

Spotlight on Wayman Lee

Learn how his team is adapting to the COVID-19 crisis

Spotlight on Wayman Lee

Managing multiple hospital teams during a global pandemic is a true test of strength, optimism and leadership. One of our extraordinary nurse managers, Wayman Lee, RN, MSN/MBA, CCRN, oversees both the outpatient and care management departments at Shriners Hospitals for Children — Boston. Wayman recently explained what his roles are and how his teams have adapted to the COVID-19 crisis.

With new hospital safety regulations put in place to keep everyone safe and healthy, the hospital has adopted a minimum staffing model to limit the amount of people working in the hospital. Now that most elective surgical cases and clinic encounters have been postponed, the volume of in-person cases has decreased. Hospital staff have begun evaluating patients via telehealth. As Wayman described, “Health care is constantly evolving and telehealth is a platform that is being used worldwide on a regular basis.” The clinic nurses and care managers are excited to utilize this resource and hope that the hospital continues to use this technology to enhance the health care services currently offered at the Boston Shriners Hospital. It was necessary to implement telehealth quickly in response to the pandemic, and although there is a learning curve, it is becoming an effective approach to care for the hospital’s patients and families.

Although the pandemic has required the postponement of elective surgeries, the need to care for children with acute burns continues. Each patient is evaluated and our medical team determines who should be seen in the outpatient department. When patients come in, the staff ensures that everyone is wearing the proper personal protective equipment. This helps to keep everyone safe during this difficult time. Stepping out into the world is an uneasy experience these days, and Wayman’s team is diligently working to keep patients and families calm while they are receiving treatment.

Wayman shared his gratitude for the hard work his team is putting in during this pandemic, “I just want to say how proud I am to be working with such a strong and efficient team. No matter what the hurdles are or how challenging times may be, my team is extremely flexible and versatile. They are willing to take on these challenges and adapt to them very easily. We have had some very difficult moments during this trying time, but I can wholeheartedly say I would not be able to do my job without the support and collaboration of my team. We have the patients’ and families’ needs at heart and always advocate for what is best for them. My nurses have stepped up 110% knowing that they are doing something to help the cause.”

Adapting to new forms of communication and care with Boston Shriners Hospital patients while helping guide different departments through this unique time is inspiring work. The care managers, clinic nurses, interpreters and administrative staff all demonstrate the bravery and togetherness of the incredible Boston Shriners family. As Wayman put it, “It’s not over yet, but we will get there together, one day at a time. We are a family and will continue to support each other!”

Wayman Lee is the manager of the outpatient department and care management at Shriners Hospitals for Children — Boston. Wayman previously worked as a staff nurse, acute care unit charge nurse, flyer RN and nurse manager of the surgical specialty unit.