Skip to navigation

Outcomes

Outcomes

Shriners Hospitals for Children has a long-standing, unique program in burn outcome research. Burn injuries can leave lasting physical and emotional scars on children and their families, interrupting the child's growth, development and potential future contributions to society. These studies utilize parent-/patient-centered outcome assessments focusing on the physical, social and emotional recovery of burn survivors. Through this line of research we aim to measure, understand and optimize new ways to improve burn recovery, strengthen families, and promote resiliency and post-traumatic growth in our children with burn injuries.

Shriners Hospitals for Children — Boston is the only exclusively pediatric, verified burn center in the Northeast. Burn center verification is a joint program of the American Burn Association (ABA) and the American College of Surgeons (ACS).

Infection prevention and control is paramount to any hospital. At the Boston Shriners Hospital our health care associated infections are remarkably low.

Patient and family experience

Shriners Hospitals for Children strives to deliver an exceptional experience for our patients and families. Our caregivers provide the highest quality and compassionate care to children with specialized health care needs.It is our goal to provide the best experience for the child and family.

Shriners Hospitals for Children — Boston consistently ranks in the top decile among pediatric facilities for patient and family satisfaction. The Boston Shriners Hospital ranks in the 99th percentile of pediatric hospitals nationwide for outpatient overall rating of care and likelihood of recommending this hospital, for 2018. The hospital also ranks in the 95th percentile of pediatric hospitals for overall inpatient satisfaction for 2018.

What our patients and families are saying about us:

"We love to visit the clinic and always receive maximum help and attention. It is always a very positive experience. Thank you so much for your incredible service. We really appreciate you!” – October 2018

"I always recommend Shriners Hospitals for Children. I am more than appreciative for all they have done for my daughter and for me! Shriners Hospital is our second family!" – October 2018

“Everyone was awesome. The child life team was amazing. This place is unbelievable!” – August 2018

Patient satisfaction metrics

Inpatient services:  January 1, 2018 – December 31, 2018

Likelihood of recommending hospital for inpatient services chart

(Based on patient and family responses to Press Ganey survey. On a scale from 0 to 100, the average score of respondents when asked if they would recommend our hospital to others.)

Overall rating of care graph

(Based on patient and family responses to Press Ganey survey. On a scale from 0 to 100, the average score of respondents when asked to rate the overall experience for inpatient services.)

Outpatient services: January 1, 2018 – December 31, 2018 

Likelihood of recommending hospital for outpatient services chart

(Based on patient and family responses to Press Ganey survey. On a scale from 0 to 100, the average score of respondents when asked if they would recommend our hospital to others.)

Overall rating of care graph

(Based on patient and family responses to Press Ganey survey. On a scale from 0 to 100, the average score of respondents when asked to rate the overall experience for outpatient services.)