At Shriners Hospitals for Children, the health and safety of our patients, families, volunteers and staff is our top priority. With the rapidly evolving situation regarding coronavirus disease 2019 (COVID-19), we are closely monitoring updates and alerts from local health departments and the Centers for Disease Control and Prevention (CDC), and are actively following their recommendations.

Please note that Shriners Hospitals for Children does not administer COVID-19 testing or treatment at this time. If your child has an upcoming appointment and you or your child are exhibiting a cough, fever, chills, shortness of breath or flu like symptoms, please contact your local Shriners Hospitals for Children location to reschedule the appointment.

Shriners Hospitals for Children — Chicago visitor information.

For the latest updates about COVID-19, please visit the CDC website.

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news News Thursday, March 12, 2020 Thursday, March 12, 2020 2:39 PM - Thursday, March 12, 2020 2:39 PM

COVID-19 visitor information

COVID-19 visitor information

Shriners Hospitals for Children — Chicago has been monitoring the COVID-19 issue closely. We have increased the cleaning and disinfecting of frequently touched surfaces throughout the hospital.

Due to the situation with COVID-19, we are canceling our elective procedures and non-urgent appointments at this time for the safety and health of all. Patients with urgent or time sensitive needs are having their cases reviewed by physicians and will be scheduled on a case-by-case basis. If your visit has been approved, if your child or anyone in the household has been ill with fever, cough, sore throat, runny nose or difficulty breathing within the past 14 days do not come to the hospital. Call us to reschedule. Also, if you have been in close contact with anyone with the above symptoms or have traveled within the past 14 days to areas that have community transmission of the Coronavirus, do not come to the hospital, but call us to reschedule your visit. Thank you for your cooperation during these difficult times.

If you have questions or concerns about upcoming clinic appointments or scheduled surgeries, please call 773-622-5400 and you will be connected with a member of your health care team.

For the health and safety of everyone, and to prevent the spread of the virus causing COVID-19, we have additional screening. All patients and visitors will be screened by a healthcare provider when entering our hospital front door.

You will see additional signage throughout our facility.

Visitation policies – reminders

  • Visitors and volunteers under the age of 18 are not permitted to visit inpatients in the hospital.
  • Only patients and children seeking evaluation and treatment should be brought to the hospital.
  • When not in a patient room, we ask patients and visitors to stay in the clinic lobby, Patient Activity Mall or cafeteria areas of the hospital.
  • All tours, school groups and special events involving children under age 18 are canceled during this time.
  • All visitors should be healthy. Please do not visit, and reschedule your appointment, if you or your child has a fever greater than 100 degrees and a sore throat or cough. People who have been recently ill with the above symptoms should not visit unless they have been symptom-free for 24 hours. If someone in your household is sick with the above symptoms, watch for signs of illness. If you become sick, please leave promptly.

Advice to stay healthy

  • Perform hand hygiene frequently by either washing with soap and water or rubbing your hands together with an alcohol based hand sanitizer. Hand hygiene is still the number one way to prevent illnesses and infections.
  • Avoid touching your eyes, nose and mouth.
  • Cover your cough and sneezes – use tissue, dispose of properly and clean your hands after handling it. If you do not have a tissue, use the bend of your arm to cough into.
  • Disinfect frequently touched surfaces.
  • Avoid crowds.

About COVID-19

  • COVID -19 is a novel respiratory virus that is spread through respiratory droplets.
  • The virus began in China in December and now has spread around the world.
  • On March 11 the World Health Organization declared this a pandemic, which means it is an epidemic or outbreak of an illness that has become widespread, affecting the world.
  • 85% of the cases have been mild.
  • It is now in communities and transmission is occurring person to person, either by spread of respiratory droplets (not airborne particles) from someone coughing or sneezing, or from someone touching a contaminated surface and then touching their eyes, nose or mouth. This is why hand hygiene is SO IMPORTANT.
  • Signs and symptoms of COVID-19 are sore throat, fever, runny nose, cough, shortness of breath and/or difficulty breathing.

For information on how you, your school, workplace and community can prepare, visit the Centers for Disease Control and Prevention website.

For additional information visit the Illinois Department of Public Health website.