At Shriners Hospitals for Children, the health and safety of our patients, families, volunteers and staff is our top priority. With the evolving situation regarding COVID-19, we are closely monitoring updates from local health departments and the Centers for Disease Control and Prevention (CDC), and are actively following their recommendations.

If your child has an upcoming appointment, please contact your local Shriners Hospitals for Children location.

Shriners Hospitals for Children — Chicago visitor information – Updates

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Patient services

Patient services

Family-centered care

The Chicago Shriners Hospital practices family-centered care that embraces the whole family. Parents and caregivers are brought into the care team from the beginning and have resources available ranging from social and psychological services to support groups and patient care education. We strive to support families in their natural caregiving roles by building upon their unique strengths as individuals and as families, recognizing their individuality and respecting their different methods of coping.

Care management

Social worker/registered nurse care managers serve as the main contacts for patients at Shriners Hospitals for Children — Chicago, providing care to patients and their families prior to and throughout hospitalization, as well as post-discharge. Care managers assist with any questions related to appointments, future admissions or general needs patients may have. Care managers play an integral part in the discharge planning process. They collaborate with other clinical disciplines to ensure that there are appropriate linkages within the community to provide care to patients and families, and support for the transition back to home, school and the community. Care managers provide ongoing emotional support throughout the treatment plan, as well as work with our families to assist in accessing resources.


It is the mission of the nurses at Shriners Hospitals for Children — Chicago to demonstrate excellence by applying knowledge and skills to provide compassionate care. The nursing team embraces the responsibility to preserve integrity and strives to provide a safe and respectful environment, through maintaining competency and promoting professional growth.

Nurses are committed to excellence in every interaction with the patient and family. When caring for patients in the inpatient, outpatient or perioperative setting; safe, compassionate family-centered care is our top priority. Low nurse-to-patient ratios allow for pediatric nursing care that meets the individualized medical and emotional needs of each patient and family.

Over one third of our nurses hold a specialty certification. Advancing and maintaining knowledge in each nurse’s area of expertise is highly valued. Ongoing quality improvement initiatives and continuing education opportunities for nursing staff aim to ensure practice that is evidence based and current. Nurses at the Chicago Shriners Hospital share their knowledge by participating in research, prevention and international outreach activities.

Pediatric intensive care unit (PICU)

The pediatric intensive care unit is a six-bed unit which provides comprehensive critical care to patients up to age 18. The PICU provides family-centered, post-operative care for major cleft/craniofacial reconstructive and orthopaedic procedures.

Inpatient unit

The inpatient unit is a 48-bed medical/surgical and six-bed rehabilitation unit, which provides comprehensive, high-quality nursing care for the plastic reconstructive, orthopaedic, wound and acute rehabilitative inpatient population from infancy to 21 years of age. We provide patient/family-centered care to children with orthopaedic conditions, spinal cord injury, cleft lip and palate, and congenital anomalies. The care encompasses the use of evidence-based practice.

Physical therapy

Physical therapy is an important component of care. Physical therapy helps children improve their level of function so that they can optimize their independence. Each patient’s program is tailored to his or her individual needs and developmental abilities. Family involvement is highly encouraged and crucial. On-site physical therapy services may include: teaching safe methods of transporting/transferring patients after surgery; instruction about appropriate exercises to increase strength and mobility, including walking, adaptive activities and training to use an assistive device, brace or prosthesis.

Occupational therapy

Occupational therapy helps children prepare for the transition away from the hospital by focusing on improving daily functional skills. Occupational therapy focuses on all the things one does with the hands such as dressing, grooming, bathing and eating.

Child life

Child life therapy is available to reduce the stresses associated with staying in the hospital and to teach patients coping skills through offering opportunities to play, learn and interact with others in an emotionally and socially safe environment. Play experiences help children express fears and misconceptions of hospitalization and medical procedures. Services include procedural support, pain management techniques, pre-op teaching prior to surgery, group activities and education about upcoming procedures/hospital visits.

Speech therapy

Speech-language pathology services are available for evaluation and treatment of patients for speech, language, cognitive-communication and swallowing disorders.


Psychological services are a component of the comprehensive treatment plan for both our inpatient and outpatient care. Our psychologists collaborate with the treatment team on all major decisions affecting our patient’s mental and medical health.