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Visiting a patient

Visiting a patient

Visiting a patient

We realize that your presence during your child’s stay at the hospital is very reassuring, so we encourage one parent/guardian to stay at the bedside. We provide a single cot, bed linens and shower facilities for the parent staying. For other family members who would like to stay close to the hospital during your child’s stay, your care coordinator can answer any questions you may have about housing in the area.

We recognize that each family is unique and we welcome visits by the individuals you designate as family and friends. We do not restrict or deny visitation based on race, color, creed, sex or sect, disability, national origin, sexual orientation or gender identity.

Our visiting guidelines balance the needs of the family with the safety of the child. All restrictions are based on keeping the patient safe and preventing the spread of infection.

Visiting hours are 8 a.m. – 8 p.m.

Inpatient visits

We welcome up to two parents/guardians to be in the patient’s room around the clock. We understand that you may not be able to be here 24 hours a day. Parents/guardians can designate someone over the age of 18 to provide support when unable to be here. You will be provided a badge or wristband for identification.

Unapproved visitors

We respect the right of parents/guardians and adult patients to identify who may and may not visit.

  • When you arrive at the hospital, please provide names of any unapproved visitors.
  • A list of unapproved visitors you designate will be kept at security.
  • You may add or remove names to the unapproved visitor list at any time.

All visitors must register at the security/information desk. All visitors will be reviewed first with the parent/guardian for approval of visitation. Approved visitors will get a wristband and will be allowed on the unit. If permission to visit is not given by the parent/guardian, or staff cannot contact the parent/guardian, the visitor will not be allowed on the unit and will be instructed to contact the parent/guardian regarding visitation.

Visitors must be healthy with no signs of fever, cold or other contagious illness. Visitors will be screened for illness or exposure to illness at the security/information desk before visitation privileges are granted.

Family care unit

When rooming-in is not an option, we offer a family care unit. These suite-like rooms are in the hospital, just down the hall from the patient rooms and are equipped with a small refrigerator, television and private bath facilities. When a child and family need a little extra time to complete home care instructions, the family care unit can be used as a transition room until the family is ready to return home.

Outpatient visits

You have the right to bring as many support people as you think necessary. The number of visitors who accompany the patient into the exam room may be limited by the size of the room or the clinical care needs of the patient.

Laundry facilities

Family members staying at the hospital may use the laundry facilities located on the second floor in the family care unit. Laundry detergent is available from our family services/care coordination office.

Parent shopping van

Volunteers are available on Saturday afternoons to provide transportation to a nearby department store.


Hospital security provides on-site service 24 hours a day.

Please visit our Getting here page for directions, parking information and transportation options.

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