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Shriners Hospitals for Children — Greenville

950 West Faris Rd. Greenville, SC 29605

Greenville, SC

864-271-3444

Call today

864-271-3444

Outcomes

At Shriners Hospitals for Children — Greenville, we believe in treating the whole child, not just their physical condition(s). Our board-certified, orthopaedic surgeons are committed to providing quality, family-centered health care for patients, regardless of the families' ability to pay.

Hospital accreditation

Shriners Hospitals for Children — Greenville is accredited by the Joint Commission.

Patient satisfaction

The Press Ganey Guardian of Excellence Award recognizes top-performing facilities that consistently achieve 95th percentile performance in patient satisfaction. Fewer than five percent of all Press Ganey clients reach this threshold and consistently maintain it for the one-year reporting period. Shriners Hospitals for Children — Greenville has been a proud recipient of this award for two years in a row (2013 and 2014) and will continue to strive for excellence in patient satisfaction.

Infection protection

Our state-of-the-art hospital boasts a 0.5 percent surgical site infection rating – well below the national standard, which falls between one and three percent.

Patient and family experience

Shriners Hospitals for Children strives to deliver an exceptional experience for our patients and families. Our caregivers provide the highest quality and compassionate care to children with specialized health care needs. Shriners Hospitals for Children has been nationally recognized by Press Ganey Associates for excellence in patient satisfaction.

Shriners Hospitals for Children — Greenville consistently ranks above other pediatric facilities for patient and family satisfaction. Our hospital has received the Press Ganey Guardian of Excellence Award in 2013, 2014, and 2016. This award recognizes hospitals who achieve performance in the top 5 percent of hospitals each year in patient and family satisfaction. In addition, Greenville was a recent recipient of the Press Ganey Pinnacle of Excellence Award, which is given to hospitals who have sustained excellence in patient experience over a three year period.

What our patients and families are saying about us:

“This hospital and staff were an absolute blessing! We are so thankful we were able to have our son's surgery here. Everyone was so thoughtful, loving and cheerful.”

“I absolutely love this hospital and all the staff we have met over the last 4 years. They are by far the best, most informative and concerned about my daughter's care. I wish we lived closer.”

“I have never dealt with a nicer group of people. My son was scared and the nurses made him feel so comfortable. All of the doctors explained what they were doing in detail every time and checked in regularly during the surgery.”

Patient satisfaction metrics

Inpatient services – October 1, 2016 – March 31, 2017

Graph

(Based on patient and family responses to Press Ganey survey. On a scale from 0 to 100,
the average score of respondents when asked if they would recommend our hospital to others.)

Outpatient services – October 1, 2016 – March 31, 2017

Graph

(Based on patient and family responses to Press Ganey survey. On a scale from 0 to 100,
the average score of respondents when asked if they would recommend our hospital to others.)