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Shriners Hospitals for Children — Los Angeles

3160 Geneva Street Los Angeles, CA 90020

Los Angeles, CA

213-388-3151

Call today

213-388-3151

Frequently asked questions

How do I make an appointment?

Simply call our toll-free number at 888-486-5437 to make an appointment. If you receive our voicemail, please leave a message and state your return number clearly, so that we may call you back promptly.

What conditions do you treat?

At our specialty hospital, we treat kids from birth to age 18 in the areas of orthopaedics, cleft lip and palate, and plastic surgery. Some of the conditions we treat include:

What insurance do you accept?

Shriners Hospitals for Children — Los Angeles accepts many types of insurance, including Medi-Cal/Caid, managed care and private payer. Children up to age 18 are eligible for care if, in the opinion of our physicians, there is a reasonable possibility they can benefit from the specialized services available. Treatment is provided based on medical need, regardless of the families’ ability to pay. For more information, or if you have additional questions regarding insurance, please call revenue cycle at 213-639-3437.

What should I bring to our appointment?

We hope you enjoy your visit. Please remember to bring to appointments:

Can I host an event to raise money for your hospital or help promote your hospital through my business?

Thank you for your interest in supporting the valuable mission of Shriners Hospitals for Children — Los Angeles, please visit the Ways to give page for more information.

Can I volunteer at your hospital?

Thank you for your interest in volunteering. Please visit the Volunteer page for more information.

Can I donate items or toys for children at the Los Angeles Shriners Hospital?

Yes, and we welcome the donations of specific kinds of toys and other items we need for our patients!

Unfortunately, we cannot accept:

To see a list of the items we can accept and the process for making your donation, please visit the Ways to give page.

Can I donate money or finances to your hospital?

You may donate securely and conveniently online. Please designate the Los Angeles Shriners Hospital or applicable hospital department when making the donation. You may also contact our donor development office at 213-368-3316 to learn more about a variety of ways you can make a charitable gift to the hospital and help us transform the lives of the children we serve by providing exceptional medical care.

Can I file a complaint about my experience at Shriners Hospitals for Children — Los Angeles?

We are sorry to hear you were less than satisfied with your experience at our hospital. If you have concerns about your care, please talk to the department manager. You may also contact our patient advocate, Janet Amirkhanian by phone at 213-388-3151 ext. 546 or by email. Please view our Concerns, compliments and suggestions document for more information on providing feedback to help us improve.

How do I become a Shriner?

Shriners International is a fraternity based on fun, fellowship and the Masonic principles of brotherly love and truth. Learn more about becoming a Shriner.

What is Shriners Hospitals for Children?

Our unique health care system, which has 22 locations in the U.S., Canada and Mexico, is dedicated to improving the lives of children by providing specialty care, conducting innovative research and offering outstanding teaching programs for medical professionals. All care and services are provided regardless of the families’ ability to pay.

What criteria determine a child’s eligibility for care at Shriners Hospitals for Children — Los Angeles?

Children up to age 18 are eligible for care at Shriners Hospitals for Children — Los Angeles if there is a reasonable possibility that they can benefit from the specialized services available. Acceptance is based solely on a child’s medical needs.

What is Shriners International?

The worldwide organization is a fraternity based on fun, fellowship and the Masonic principles of brotherly love, relief and truth. There are nearly 200 Shrine temples (chapters) located throughout the world. Learn more about Shriners International.