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Outcomes

Outcomes

Shriners Hospitals for Children — Galveston is the preeminent world leader in pediatric burn care and has been the world’s leading pioneer in the advancement of pediatric burn research. Shriners Hospitals for Children — Galveston, affiliated with the University of Texas Medical Branch (UTMB), provides highly specialized acute, reconstructive and rehabilitative care for children with burns and other soft tissue conditions. Inpatient and outpatient units are designed to allow children to recover in a safe, family-centered environment along the continuum of their care. The healing advances made possible by our medical and research staff have improved pediatric burn treatment and dramatically increased survival from burn injuries, improving patient outcomes beyond imagined expectations.

  • Verified burn care center by the American Burn Association and the American College of Surgeons
  • Fully accredited by the Joint Commission.
  • Only processing and distributing FDA registered tissue bank in the Shriners Hospitals for Children system
  • General laboratory, microbiology and pathology laboratory certified by the College of American Pathology
  • Shriners Hospitals for Children — Galveston maintains low hospital acquired infection rates in alignment with the Centers for Disease Control and Prevention National Healthcare Safety Network (CDC NHSN).
  • Primary authors of Total Burn Care textbook, which is used worldwide in educating health care teams on burn care and treatment

Patient and family experience

Shriners Hospitals for Children strives to deliver an exceptional experience for our patients and families. Our caregivers provide the highest quality and compassionate care to children with specialized healthcare needs. Shriners Hospitals for Children has been nationally recognized by Press Ganey Associates for excellence in patient satisfaction.

Shriners Hospitals for Children — Galveston consistently ranks in the top quartile among pediatric facilities for patient and family satisfaction. We were the recipient of the Press Ganey Guardian of Excellence award, for achieving performance above the 95th percentile in 2016. The Galveston Shriners Hospital currently ranks in the 78th percentile of pediatric outpatient facilities nationwide in overall satisfaction.

What our patients and families are saying about us:

“Everyone we came in contact with was kind, compassionate and helpful. My child’s doctor was absolutely wonderful!” – January 2017

“I would definitely recommend this facility to someone else. Thank you for all you do for my son and I always will be very appreciative of all of you.” – February 2017

“I wish I could thank everyone who cared for my child in person. Thank you for providing skilled care and doing an excellent job!” – March 2017

Patient satisfaction metrics

Inpatient services – October 1, 2016 – March 31, 2017

Graph

(Based on patient and family responses to Press Ganey survey. On a scale from 0 to 100,
the average score of respondents when asked to rate the overall physician experience for
inpatient services.)

Outpatient services – October 1, 2016 – March 31, 2017

Graph

(Based on patient and family responses to Press Ganey survey. On a scale from 0 to 100,
the average score of respondents when asked if they would recommend our hospital to others.)

   
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