At Shriners Hospitals for Children, the health and safety of our patients, families, volunteers and staff is our top priority. With the rapidly evolving situation regarding coronavirus disease 2019 (COVID-19), we are closely monitoring updates and alerts from local health departments and the Centers for Disease Control and Prevention (CDC), and are actively following their recommendations.

Please note that Shriners Hospitals for Children does not administer COVID-19 testing or treatment at this time. If your child has an upcoming appointment and you or your child are exhibiting a cough, fever, chills, shortness of breath or flu like symptoms, please contact your local Shriners Hospitals for Children location to reschedule the appointment.

Shriners Hospitals for Children — Honolulu visitor information.

For the latest updates about COVID-19, please visit the CDC website.

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news News Friday, March 13, 2020 Friday, March 13, 2020 5:56 PM - Friday, March 13, 2020 5:56 PM

Shriners Hospitals for Children — Honolulu COVID-19 update

Policies and procedures to expect at the hospital

Shriners Hospitals for Children — Honolulu COVID-19 update

The health and safety of our patients, families and staff are our highest priorities at Shriners Hospitals for Children — Honolulu.

Our hospital’s COVID-19 task force is working closely with public health and emergency preparedness officials to ensure that our hospital has the most up-to-date information and the most comprehensive, proactive plan in place to help keep our hospital safe and do our part to reduce the spread of the coronavirus.

In order to ensure everyone’s protection, patients and visitors will see a few changes at the hospital effective immediately, until further notice:

  • Our hospital remains open. Healthy patients are encouraged to keep their appointments.
  • Visiting hours have been discontinued until further notice. Up to two (2) healthy parents or caregivers may accompany patients to their appointments. Siblings or other family members are not able to attend at this time.
  • All staff and visitors are asked to use the front entrance of the hospital ONLY. Please do not enter through the cafeteria or other access points.
  • Security personnel, with the help of clinical staff, will conduct health screenings at the front entrance for everyone entering the hospital. All visitors who enter the building for services must be well and not experiencing flu-like signs or symptoms. To ensure this, all visitors will be asked to complete a short questionnaire for the following symptoms upon arrival:
    • Fever
    • Cough
    • Shortness of breath
    • Recent close contact with a COVID-19 patient
    • Recent travel to an area where COVID-19 is active
  • All outreach clinics throughout the state and Pacific Basin have been cancelled.
  • In order to limit hospital traffic, we have temporarily implemented the following:
    • All hospital tours are suspended until further notice.
    • The cafeteria is closed to the public. We are implementing a “grab-and-go” model where patrons may pick up their meals, pay and exit the dining room. Indoor seating will be limited to only patients and their family members, as well as first responders (i.e., police, EMTs, etc.). Patients and families staying onsite in our Family Center are being asked to eat in that facility.
    • Volunteer activity is suspended until further notice. No new volunteers will be accepted at this time.
  • We are not accepting gifts in-kind (i.e., toys, games, books, clothing, etc.) through April 30, 2020, at which point we will re-evaluate our position to determine the best and safest course of action.
  • The hospital custodial staff is always diligent about cleanliness. Even so, they are spending increased time sanitizing high-touch areas.
  • We have installed additional hand sanitation stations throughout the hospital, including at the front desk, elevators and cafeteria. Please practice safe hand hygiene accordingly.

If parents or caregivers exhibit any symptoms, they will kindly be asked to leave and reschedule for when they are well. Practicing an abundance of caution, we are asking for all ill patients, parents and caregivers to stay away from our facility until they are symptom-free and have not had a fever for at least 24 hours without the use of medication to treat a fever. Appointments may be rescheduled for 14 days following the cessation of symptoms.

We also are screening all workplace personnel and adhering to strict policies for our workforce to stay home if they are ill.

If you have an upcoming appointment and would like to discuss any symptoms you or your child may be experiencing, or have any other questions regarding your child’s appointment, please call 808-941-4466.

We also urge all patients, families, staff and supporters to do your part to help reduce the spread of disease by using these easy, preventive actions.

As this is a fluid situation, we are continually monitoring our processes. For this reason, policies and procedures are likely to change.

Mahalo for your patience and cooperation.