Skip to navigation

Outcomes

Outcomes

Shriners Hospitals for Children — Honolulu provides the highest quality care for a wide range of orthopaedic and musculoskeletal conditions. Our world-class doctors and staff members are committed to improving the lives of children in Hawaii and the Pacific region and specialize in bone, joint, muscle and sports therapies. Located in the heart of Honolulu on Punahou Street, our hospital is colorful, kid-friendly and designed to place patients and families at ease with the aloha spirit.

Patient and family experience

Shriners Hospitals for Children strives to deliver an exceptional experience for our patients and families. Our caregivers provide the highest quality and compassionate care to children with specialized health care needs. Shriners Hospitals for Children has been nationally recognized by Press Ganey Associates for excellence in patient satisfaction.

Shriners Hospital for Children — Honolulu consistently ranks in the top decile among pediatric facilities for patient and family satisfaction. The Honolulu Shriners Hospital ranked in the 96th percentile for the category Likelihood of Recommending This Hospital to Others for outpatient services, and in the 99th percentile for the category Overall Rating of Care for outpatient services when compared to pediatric hospitals nationwide in 2018.

What our patients and families are saying about us:

“The whole hospital team from the reception desk to cafeteria, all of inpatient services on the second floor to the security and cleaning team, was very kind and more than helpful. I applaud the work they do at the hospital. Mahalo Shriner's!" – 2018

“I would most definitely recommend [Shriners Hospital] to people who are in need of the services [offered] - they should take advantage of a once-in-a-lifetime opportunity and be grateful for all the things are provided for the patient and parent.” – 2018

“This is the best experience we have ever had at a doctor's appointment. We felt so welcomed and important to everyone we met.”– 2018

"This is my second child [being seen as a patient] at Shriners. We have loved the medical staff throughout the last 10 years." – 2018

"Shriners has completely blown away all of my expectations, which were high coming in! Wonderful work and wonderful experience!!!” – 2018

"Best medical facility I have ever been to. Thank you!” – 2018

Patient satisfaction metrics

Outpatient services – November 1, 2017 – October 31, 2018

Likelihood to recommend hospital to others chart 

(Based on patient and family responses to Press Ganey survey. On a scale from 0 to 100, the average score of respondents when asked if they would recommend our hospital to others.)

Likelihood to recommend hospital chart 

(Based on patient and family responses to Press Ganey survey. On a scale from 0 to 100, the average score of respondents when asked to rate the overall outpatient experience.)

Inpatient services – November 1, 2017 – October 31, 2018

Inpatient trust in child's doctor chart

(Based on patient and family responses to Press Ganey survey. On a scale from 0 to 100, the average score of respondents when asked to rate the trust in their child's doctor.)

Friendliness of nurses chart

(Based on patient and family responses to Press Ganey survey. On a scale from 0 to 100, the average score of respondents when asked to rate the friendliness and courtesy of their child's nurses.)