At Shriners Hospitals for Children, the health and safety of our patients, families, volunteers and staff is our top priority. With the evolving situation regarding COVID-19, we are closely monitoring updates from local health departments and the Centers for Disease Control and Prevention (CDC), and are actively following their recommendations.

If your child has an upcoming appointment, please contact your local Shriners Hospitals for Children location.

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Appointments and admissions

Appointments and admissions

First-time patients

If your child has a condition for which Shriners Hospitals for Children — Houston offers treatment, please contact our intake/referral coordinator by phone or email to schedule an appointment.

713-793-3765 or 800-853-1240

Your coordinator will partner with you to gather the necessary information to allow our physician leadership to evaluate whether your child can benefit from care at the Houston Shriners Hospital.

Outpatient clinic patients

If your child is not a first-time patient at the Houston Shriners Hospital and you want to schedule, reschedule or cancel a follow-up clinic appointment, or for questions about registration, please call 713-793-3740.

Inpatient rehabilitation program referrals

Patients who require more continual care or treatment due to a recent accident, illness or surgery can contact the hospital at 713-793-3765.

Surgery patients

If you have questions about your scheduled surgery or the admission process, please call 713-793-3817.

Pre-admission visit

If you have a planned admission, you can expect a phone call from your care manager one to four weeks prior to your admission date. A pre-admission appointment will be scheduled. If for some reason you find it necessary to cancel the admission, please let the outpatient department know as soon as possible by calling 713-793-3740.


We will try our best to make your child’s stay with us as stress-free as possible, beginning at the time of your arrival. Please plan to arrive at the time designated on your admission notice. You will be met by the admission nurse and nurse practitioner, who will review your child’s health history. Although the health history review may seem repetitive, your answers help us provide your child with the best care possible.


Each patient is assigned a nurse to care for him or her. The nurse will show you and your child around the floor and hospital. You may have many questions about the hospital, your child’s appointment/surgery and the care that your child will be receiving. The nursing staff is always available to provide you with the information you need.