UPDATE: LIMITING VISITORS TO ONE PARENT and ONE CHILD / Visitation Policy Reminder

At Shriners Hospitals for Children, the health and safety of our patients, families, volunteers and staff is our top priority. With the rapidly evolving situation regarding coronavirus disease 2019 (COVID-19), we are closely monitoring updates and alerts from local health departments and the Centers for Disease Control and Prevention (CDC), and are actively following their recommendations.

Please note that Shriners Hospitals for Children does not administer COVID-19 testing or treatment at this time. If your child has an upcoming appointment and you or your child are exhibiting a cough, fever, chills, shortness of breath or flu like symptoms, please contact your local Shriners Hospitals for Children location to reschedule the appointment.

For the latest updates about COVID-19, please visit the CDC website.

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Appointments and admissions

Appointments and admissions

First-time patients

If your child has a condition for which Shriners Hospitals for Children — Houston offers treatment, please contact our intake/referral coordinator by phone or email to schedule an appointment.

713-793-3765 or 800-853-1240
Email

Your coordinator will partner with you to gather the necessary information to allow our physician leadership to evaluate whether your child can benefit from care at the Houston Shriners Hospital.

Outpatient clinic patients

If your child is not a first-time patient at the Houston Shriners Hospital and you want to schedule, reschedule or cancel a follow-up clinic appointment, or for questions about registration, please call 713-793-3740.

Subacute care or inpatient rehabilitation program referrals

Patients who require more continual care or treatment due to a recent accident, illness or surgery can contact the hospital at 713-793-3765.

Surgery patients

If you have questions about your scheduled surgery or the admission process, please call 713-793-3817.

Pre-admission visit

If you have a planned admission, you can expect a phone call from your care manager one to four weeks prior to your admission date. A pre-admission appointment will be scheduled. If for some reason you find it necessary to cancel the admission, please let the outpatient department know as soon as possible by calling 713-793-3740.

Arrival

We will try our best to make your child’s stay with us as stress-free as possible, beginning at the time of your arrival. Please plan to arrive at the time designated on your admission notice. You will be met by the admission nurse and nurse practitioner, who will review your child’s health history. Although the health history review may seem repetitive, your answers help us provide your child with the best care possible.

Questions

Each patient is assigned a nurse to care for him or her. The nurse will show you and your child around the floor and hospital. You may have many questions about the hospital, your child’s appointment/surgery and the care that your child will be receiving. The nursing staff is always available to provide you with the information you need.