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Policies and safety

Policies and safety

Policies and safety

Shriners Hospitals for Children — Houston embraces a culture of care that respects the rights, needs and safety of all patients and families. Our professional team will ensure you receive appropriate education regarding your child’s condition, treatment and ongoing care needs. Patients and families are encouraged to share questions and concerns with the care teams.

Health precautions

Please notify us within three weeks of the surgery admission date if your child experiences symptoms of infectious illness, including fever, cough, rash, vomiting, diarrhea or any suspected/known exposure to chicken pox, measles or any other contagious disease/condition. Call our outpatient clinic at 713-793-3752, Monday through Friday between 7:30 a.m. and 5 p.m. A nurse will talk with you about these concerns.

Guardian requirements

A parent or legal guardian must accompany your child on the day of admission. If someone other than the biological parent(s) holds legal guardianship, please bring guardianship papers with you to the hospital. If custody is granted to one parent by the courts, a copy of this court order will also be needed for our records. The papers must be in English. If you do not speak English, please contact your care manager so we can provide an interpreter for you.

Nondiscrimination policy

The mission of Shriners Hospitals for Children is carried out without regard to race, color, creed, sex or sect, disability, national origin or ability of a patient or family to pay. For more information, view our Nondiscrimination Policy.

Smoke free

Shriners Hospitals for Children — Houston is a tobacco-free campus (including chewing tobacco, vapor and e-cigarette products).

   
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