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Patient and family experience

Shriners Hospitals for Children strives to deliver an exceptional experience for our patients and families. Our caregivers provide the highest quality and compassionate care to children with specialized health care needs. Shriners Hospitals for Children has been nationally recognized by Press Ganey Associates for excellence in patient satisfaction.

Shriners Hospitals for Children Medical Center — Lexington consistently ranks in the top decile among pediatric facilities for patient and family satisfaction. Our facility currently ranks in the 99th percentile of pediatric ambulatory facilities nationwide in overall satisfaction.

In addition, our providers have received numerous accolades for their work. Vishwas Talwalkar, M.D., was elected to the POSNA Board, which is a not-for-profit professional organization passionately dedicated to advancing musculoskeletal care for children and adolescents through education, research, quality, and safety in underserved areas.

Dr. Munchow was named Educator of the Year by the residents of the orthopaedics department at the University of Kentucky, where he serves as an assistant professor of pediatric orthopaedics.

What our patients and families are saying about us:

“Our child loves her visits to Lexington. She looks forward to it like it is a vacation. Thank you for everything you do.” – November 2016

“I tell everyone that the best decision I have made about my child's health was to take him to Shriners. Their treatments have helped so much and helped my child more than anywhere we have been. Thanks again!” –- January 2017

“Shriners was absolutely wonderful, all of the nurses, doctors, and staff were amazing with our daughter and made us feel very comfortable!” – February 2017