At Shriners Hospitals for Children, the health and safety of our patients, families, volunteers and staff is our top priority. With the rapidly evolving situation regarding coronavirus disease 2019 (COVID-19), we are closely monitoring updates and alerts from public health agencies, our affiliates, and provincial and federal governments.

COVID 19 (Coronavirus) updates.

What to expect at the Canada Shriners Hospital.
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news News Tuesday, March 17, 2020 Tuesday, March 17, 2020 2:09 PM - Tuesday, March 17, 2020 2:09 PM

COVID-19: What to expect

Providing high-quality care

COVID-19: What to expect

The staff at Shriners Hospitals for Children — Canada is committed to providing high-quality care to our patients and families, along with protecting the dedicated personnel who help deliver our mission. As a result, we have been closely monitoring the latest medical information about COVID-19. We have also been monitoring the stance taken on this issue by public health agencies, our affiliates and various constituent organizations.

Your health and safety is our utmost priority. As you may know, the COVID-19 (coronavirus) pandemic is forcing all organizations to put in place mechanisms to limit the spread of the virus as much as possible. Shriners Hospitals for Children — Canada is no exception. 

Following directives from the Provincial government, Shriners Hospitals for Children — Canada is under the obligation to postpone all elective surgeries and clinics that are non-urgent until further notice. 

We invite you to contact your care coordinator should you have any questions or concerns.

To protect the health and safety of our patients and families, we have implemented the following measures:

  • If you have traveled outside of Canada in the last 14 days, you will not be allowed to come into the hospital.
  • If you have been in close contact with any person who has traveled outside of Canada within the last 14 days, you will not be allowed to come into the hospital.
  • To ensure safety and preserve the health of all, we ask you to please limit the number of people who will accompany a patient and/or visit as follows:
    • We have established the following methods of operation:
      • In-patient unit (fourth floor)
        • All visiting* is limited with the exception of two (2) close family members per patient
          • Two (2) during the day
          • One (1) at night
      • Ambulatory clinic
        • Patients may be accompanied by one (1) person* at a time

*It is strongly advised that individuals aged 70 or more should NOT be among these visitors.

We have implemented all appropriate preventive and hygienic measures to ensure a maximum level of protection for people coming through our doors.

We will be keeping a list of all appointments that have been postponed, and we will prioritize rescheduling as soon as the situation permits.

Worried about COVID-19? Contact this number, free of charge: 1-877-644-4545.

If you have symptoms, call this number: 811.

On behalf of our entire team, we cannot thank you enough for your consideration and support.