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Outcomes

Outcomes

Shriners Hospitals for Children — Canada is a specialty orthopaedic hospital providing surgical care and rehabilitation to children with congenital conditions and complex medical needs, regardless of the families' ability to pay.

Located adjacent to the McGill University Health Center on the Glen site, the Canada Shriners Hospital treats children with orthopaedic conditions; muscular and neuromuscular conditions; metabolic and brittle bone disease, and many other surgical, medical and rehabilitation needs.

The course of care is determined individually for each patient. Each patient’s path to success is fueled by private donations and driven by excellence in treatment, teaching and research.

Opened

February 1925–2015 (Cedar Avenue location)

October 2015 (Current location)

Recent awards and distinctions

  • Rated among the Top Employers in Montreal for 2016
  • Shriners Hospitals for Children — Canada has a long-standing affiliation with McGill University’s world renowned faculty of medicine, thus making the hospital one of the most internationally sought-after training environments in the world

Patient and family experience

Shriners Hospitals for Children strives to deliver an exceptional experience for our patients and families. Our caregivers provide the highest quality and compassionate care to children with specialized health care needs. Our hospital is a Montreal Top Employer for 2016 and 2017. In addition, Shriners Hospitals for Children has been nationally recognized by Press Ganey Associates for excellence in patient satisfaction.

Shriners Hospitals for Children — Canada consistently ranks in the top decile among pediatric facilities for patient and family satisfaction. We were the recipient of the Press Ganey Guardian of Excellence award for 2016 for performance above the 95th percentile among pediatric hospitals. The Canada Shriners Hospital ranks in the 99th percentile of pediatric hospitals nationwide in overall satisfaction for 2016.

What our patients and families are saying about us:

“Our overall experience at Shriners Hospital was an adventure. The staff on a daily basis tried to make our six-week stay fun. The nurses and all the staff are amazing people.” – November 2016

“The best hospital I've ever seen! My child was so fortunate to have surgery at Shriners Hospital in Montreal. The physicians, nurses, staff and parking were all wonderful. The brand new hospital is beautiful as well.” – November 2016

“This hospital is an amazing place with an exceptional staff who work hard taking care of our children. There is no way to thank all of them for such an amazing job they all do. We are fortunate to have such a place in our province.” – April 2017

Patient satisfaction metrics

Inpatient services – October 1, 2016 – March 31, 2017

Graph

(Based on patient and family responses to Press Ganey survey. On a scale from 0 to 100,
the average score of respondents when asked if they would recommend our hospital to others.)

Graph

(Based on patient and family responses to Press Ganey survey. On a scale from 0 to 100,
the average score of respondents when asked if they would rate the overall experience for
inpatient services.)