At Shriners Hospitals for Children, the health and safety of our patients, families, volunteers and staff is our top priority. With the evolving situation regarding COVID-19, we are closely monitoring updates from public health agencies, our affiliates, and provincial and federal governments.

COVID 19 (coronavirus) updates.

What to expect at the Canada Shriners Hospital.
Skip to navigation

Patient referrals and transfers

Patient referrals and transfers

Referring or transferring patients to Shriners Hospitals for Children — Canada is a simple process. Any child age 21 or younger is eligible for care as long as the child’s condition is within the scope of services provided at the hospital.

Refer a patient

To refer a patient to Shriners Hospitals for Children — Canada, visit our appointments page for details.

Referral process

All referrals received will be assessed by a member of our medical team and assigned a priority and a specialty clinic as applicable. Some conditions may be more severe than others.

Applications from outside of Quebec and complex referrals are brought to the chief of staff for medical review. If we must decline an application based purely on medical criteria (the child is receiving appropriate care at home or there is no orthopaedic component to the condition), a letter will be sent to the person who has requested our help.

If it is determined that the child can benefit from care provided by Shriners Hospitals for Children — Canada, we will also determine whether they should be seen in a clinic in Montreal or at one of our outreach clinics for assessment. Outreach clinic locations include Bathurst (New Brunswick), Sudbury (Ontario), Gander (Newfoundland and Labrador), Halifax (Nova Scotia) and our satellite clinic in Winnipeg (Manitoba). In addition, telehealth services may be utilized. For out-of-province applications, the family and referring Shriner will receive an approval letter which confirms the appointment location, date, and time, and will also include the name of the physician.

For international referrals, an additional step is required. Upon medical approval, your case must be presented to the Board of Governors for approval. The Board meets once a month. Once we have the final decision, our application coordinator will contact you, inform you of the final decision and explain the next steps. Children coming from abroad must have a host family and have the ability or support required to pay for their travel to Montreal, including travel insurance and lodging expenses. Only the expenses related to the orthopaedic care approved in the application are covered by the hospital. A meeting with the host family to outline these responsibilities takes place prior to final acceptance of an application.

Once your referral has been assigned to a specialty clinic, a care manager will contact you to obtain additional information to better prepare you for your hospital visit.