At Shriners Hospitals for Children, the health and safety of our patients, families, volunteers and staff is our top priority. With the evolving situation regarding COVID-19, we are closely monitoring updates from public health agencies, our affiliates, and provincial and federal governments.

COVID 19 (coronavirus) updates.

What to expect at the Canada Shriners Hospital.
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Policies and safety

Policies and safety

Shriners Hospitals for Children — Canada embraces a culture of care that respects the rights, needs and safety of all patients and families. Our professional team will ensure you receive the appropriate education regarding your child’s condition, treatment and ongoing care needs. Patients and families are encouraged to participate in their care and share their questions and concerns with the care teams as outlined in the patients’ rights and responsibilities brochure.

Guardian requirements

A parent or legal guardian must accompany your child on the day of admission. If legal guardianship is held by someone other than the biological parent(s), please bring guardianship papers with you to the hospital. If custody is granted to one parent by the courts, a copy of this court order will also be needed for our records. The papers must be in English or French.

If the patient will be accompanied by someone other than a legal guardian, a notarized permission slip signed by the legal guardian must be presented at the time of appointment check-in.

Nondiscrimination policy

The mission of Shriners Hospitals for Children — Canada is carried out without regard to race, color, creed, sex or sect, disability, national origin or the families' ability to pay.

Tobacco and alcohol free

Shriners Hospitals for Children — Canada is a tobacco-free hospital located on the Glen site, which is also tobacco free (including chewing tobacco, vapor and e-cigarette products). The use of alcohol is not allowed on hospital grounds.

No tobacco or vapor use is allowed anywhere inside any Shriners Hospital owned or operated office, building, structure or facility; or motor vehicle, at any time.

No tobacco or vapor use is allowed anywhere on the grounds of or adjacent to any hospital owned or operated office, building, structure or facility, including, but not limited to entry areas, parking lots, lawn, sidewalks, driveways or adjacent wooded areas.

This policy applies to all persons, including employees, visitors, patients, volunteers, physicians and their staff, or anyone else coming to the hospital facility, for any purpose.

The only location where smoking is permitted in the vicinity of the hospital is just off the Glen site, on the sidewalk along Decarie Boulevard.

Want to stop smoking? We can help you! It’s not easy to overcome a tobacco addiction. Fortunately, there are a lot of resources. Here are some suggestions:


  • Bilingual educational resources from the Canadian Cancer Society for smokers who want to quit, available in parents lounge and public waiting areas
  • Individual smoking cessation assistance upon request
  • Intranet Smoking Cessation Resource site
  • Nurses trained in smoking cessation best practices are available to counsel patients and their families
  • Additional to parents, educational resources as stated above and pharmacy contact coordinates for smoking cessation medications (Collective prescriptions for nicotine replacement therapies if over 18)

Outpatients / pre-admission clinic patients:

  • Bilingual educational resources for patients and parents, from the Canadian Cancer Society for smokers who want to quit are available in the outpatient clinic and pre-dmission waiting room areas
  • Pre-admission patient assessment for smoking cessation in preparation for hospital admission. This is to decrease risks related to smoking and reduce discomfort from nicotine withdrawal when admitted.


  • For staff, individual assessment support and information is available at health staff department
  • The iQuitnow (j’Arrête) helpline (866-527-7383)

Overview of health risks of smoking

More than 37,000 people will die prematurely this year in Canada due to tobacco use. Unless they quit, up to half of all smokers will die from their smoking, most of them before their 70th birthday and only after years of suffering a reduced quality of life.

The average smoker will die about eight years earlier than a similar non-smoker. There is strong scientific evidence that smoking is related to more than two dozen diseases and conditions. Fortunately, most of these start to reverse after a smoker quits smoking.