Each year we present the DAISY Award to the nurse that personifies the Shriners Hospitals for Children’s remarkable patient experience. The nurse selected consistently demonstrates excellence through their clinical expertise and extraordinary compassionate care. The DAISY Award is given as recognition for their role as an outstanding role model in our nursing community.
This nurse has taken care of many children over the years and always provides them with excellent care and compassion. This year's DAISY Award winner is Donna Mertens.
“I absolutely loved Donna’s outgoing, super friendly attitude from the very first moment we met her on our first outpatient clinic appointment. She was so caring and attentive to both my son and I! Very optimistic and also knowledgeable. She brought all the supplies we needed for discharge to our family care unit. She did not have to do that – I appreciated it so much! She had answers to all my questions and made me feel confident about my son’s recovery and healing. You can’t feel anything but happy, uplifted and comfortable in her presence! More people need to be like her! Thank you for all you did and do!”- Patient’s mother