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Patient services

Patient services

The patient is the most important person at Shriners for Children Medical Center and is always at the center of everything we do. Throughout our many years of providing exceptional specialty care, the foundation of our success has been our multidisciplinary team effort and partnership with the child and parent/guardian. Our nurses, therapists, pharmacists, clinical specialists, physicians, students and all of the other members of the Shriners for Children Medical Center team enjoy a rich and highly desirable practice environment. Our care is continuously improved through staff education, listening to patients and their families, collaboration within the multidisciplinary team, staff participation in care-related committees and the evaluation of care through performance improvement activities. Our care management team is hands-on, visible and exceptional at supporting their staff to provide the very best possible care.

Family-centered care

Shriners for Children Medical Center practices family-centered care that embraces the entire family. Parents and caregivers are brought into the care team immediately and have resources available ranging from social and emotional services, to support groups, to patient care education. We strive to support families in their natural, care-giving roles by building upon their unique strengths as individuals and as families, recognizing their individuality and respecting their different methods of coping. The collaboration and expertise of the staff with patients and families enables the team to devise a treatment plan that will provide optimal healing for the patient. Patient outcomes are maximized as patients receive most, if not all, services right here at Shriners for Children Medical Center.

Ambulatory Surgical Center

Our Ambulatory Surgical Center (ASC) in Pasadena is one of the first ASC models in the Shriners Hospitals for Children system providing same-day surgical care. Our ASC has two state-of-the-art ambulatory surgical suites with four post-anesthesia care units.

Primary Care Clinic

The Primary Care Clinic (PCC) serves as the hub of the medical center activity with numerous clinics housed within the department. Services include various orthopaedic clinics, a scheduled and walk-in fracture clinic and a specialized plastic surgery clinic. To provide high-quality care, staff from many disciplines work together to care for our patients. Surgeons, physician assistants, nurses, physical and occupational therapists, orthotics and prosthetics staff, as well as care management staff, all collaborate with our patients and families to ensure positive outcomes.

Care management

Our nurse care manager and social workers serve as the main contacts for patients' primary care and rehabilitation clinics at Shriners for Children Medical Center. The care manager assists with any questions related to appointments, future procedures or general needs patients may have. The care manager will assist with planning for surgery, discharge and complex medical needs. The care management staff will arrange referrals to community or health care agencies in the patient’s hometown and provide support for transition back to the patient’s home and school.

Inpatient care / Huntington Hospital affiliation

Patients who require overnight hospital stays can be referred to Huntington Hospital, an award-winning hospital with specialized units for children located just two blocks from Shriners for Children Medical Center. Surgeries are performed by Shriners for Children Medical Center surgeons and care is provided by the Huntington Hospital staff.To learn more visit  HuntingtonHospital.org

Rehabilitation Clinic

Our rehabilitation department empowers children and their families to participate in quality of life activities through exercises to achieve life skills, strength, function and mobility. We provide occupational therapy and physical therapy. Our therapists are dedicated to participating in research to develop best practice guidelines, enabling us to provide the most current treatment strategies backed by research.

Occupational therapy

Occupational therapy helps children prepare for the transition away from the medical center and back to home or school by addressing everyday skills. Occupational therapy concentrates on modifying the environment and providing specialized equipment to promote greater independence. Our therapists assess cognitive skills and upper body control for feeding, dressing, hygiene and school skills. We provide custom upper extremity splints following surgery, as well as custom home programs tailored to each child’s needs.

Physical therapy

Physical therapy is an important component of care following multiple lower extremity surgeries, or to address gross motor delays. Physical therapy helps children improve their level of function so that each child can optimize their independence. Each patient’s program is tailored to his or her individual needs and developmental abilities. Family involvement is crucial and highly encouraged. Physical therapy services may include instruction of appropriate exercises to increase strength, mobility, walking quality, adaptive activities and training to use assistive devices, including braces and prostheses. Shriners for Children Medical Center also assists families with attaining appropriate wheelchairs to meet each individual's needs.

To contact the rehabilitation department, please call 626-389-9515 Monday through Friday, 8 a.m. – 6 p.m.

Radiology

Radiology provides a window into the body for the physician to assess pathology, extent of deformity or injury and physical changes over time. It is a key component for diagnosis, treatment planning and surgical correction, as part of the patient care plan. The radiology department has a child-friendly environment and the technologists are skilled in making patients comfortable. We strive to keep radiation doses as low as possible during X-rays by tailoring technical factors to the appropriate age and size of our patients.

We are proud to offer EOS in our facility.

What is EOS?

The EOS Imaging System is a low-dose, 3-D imaging system that scans your child standing up. An EOS scan shows us your child’s natural, weight-bearing posture and allows us to see the interaction between the joints and the rest of the musculoskeletal system, particularly the spine, hips and legs.

What are the benefits of EOS imaging?

EOS imaging uses an ultra-low dose of radiation to provide extremely detailed, high-quality images. It uses a significantly lower radiation dose than a general radiography X-ray. With EOS scans, we can make more informed diagnoses and create individualized treatment plans for children with musculoskeletal disorders.

To contact radiology, please call 626-389-9426 Monday through Friday, 7 a.m. – 5 p.m.

Patient photography

During your visit, your physician may request that photographs be taken to document your child’s condition, with consent. This visual record will assist your physician in evaluating your child before and after treatment and is often very helpful in documenting subtle changes that may occur with growth.

Telehealth

Telehealth, or virtual medical, health and education services, allows us to serve patients who live great distances from the hospital. We currently collaborate with Shrine Centers in Arizona, New Mexico and Nevada, and partners in Mexico. The program offers many benefits to our young patients and their families. Along with expanding outreach care and lowering transportation expenses, it also reduces the patient’s and family’s time away from home, school and work.

Pediatric Orthotic and Prosthetic Services – West, LLC

Pediatric Orthotic and Prosthetic Services (POPS) – West, LLC, located in our medical center, offers a full range of orthotic and prosthetic services, including upper and lower extremity prosthetic care, scoliosis bracing and a wide spectrum of orthotic services.

POPS and Shriners for Children Medical Center specialize in helping children achieve their dreams and reach their highest potential. This may mean a prosthetic device specialized for sports such as baseball, hockey and archery, or for a musician needing to hold a violin bow or guitar pick.

Custom orthotic and prosthetic devices are fabricated specifically for fit and function for each child. Our practitioners and technicians are highly skilled to work specifically with the pediatric population. At POPS we utilize a team approach between the practitioners, physicians and therapy departments to provide the maximum outcomes for our patients.

   
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