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Support services

Support services

At Shriners for Children Medical Center, care is delivered in a patient-/family-centered model, which means the patient and family are the focus. In addition to your medical care, we have the following support services and accommodations.

Play areas

Shriners for Children Medical Center offers an outdoor playground area located on the first floor near security 

Transportation services

Visit the Getting here page for details.

Interpreter services

Shriners for Children Medical Center offers interpretive services for you and your child. It is vital to ensure that you have accurate information about your child’s care. We have Spanish interpreters onsite and use per diem interpreters and telephonic interpreter services for Spanish as well as other languages.

Telephones

The main number to Shriners for Children Medical Center is 626-389-9300.

Telephones are available in each patient room. These phones are restricted to incoming calls only. For the comfort of the other patients, we request that all calls are made before 8 p.m. An exception may be made for calls outside the United States due to time zone differences. Charges for all calls made by patients/parents are the responsibility of the patient/parent.

ATM

There is an ATM located by the vending machines on the first floor near the elevators.

Security

The security team at Shriners for Children Medical Center provides on-site service 24 hours a day. The security staff will escort you to the parking garage upon request. If you have safety concerns or would like a security escort, please call the security guard at 626-389-9320 or visit the main desk in the lobby.

   
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