At Shriners Hospitals for Children, the health and safety of our patients, families, volunteers and staff is our top priority. With the evolving situation regarding COVID-19, we are closely monitoring updates from local health departments and the Centers for Disease Control and Prevention (CDC), and are actively following their recommendations.

If your child has an upcoming appointment, please contact your local Shriners Hospitals for Children location.

Shriners Hospitals for Children — Philadelphia visitor information.

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Appointments and admissions

Appointments and admissions

Appointments and admissions

It is now easier than ever to become a patient at Shriners Hospitals for Children — Philadelphia.

First-time patients

If your child has a condition treated by Shriners Hospitals for Children — Philadelphia, please contact our intake/referral coordinator to schedule an appointment. Your intake/referral coordinator will collaborate with you to gather the necessary information to allow our physician leadership to evaluate whether your child can benefit from care at the Philadelphia Shriners Hospital. The intake/referral coordinator may be reached at 215-430-4140 or via email.

Outpatient clinic patients

Have you been seen at our hospital before and need to connect with our outpatient clinic? To schedule, reschedule or cancel a follow-up clinic appointment call 215-430-4073.

Surgery patients

If you have questions about your scheduled surgery or the admission process, please call 215-430-4105 to reach your care manager.


If this is a planned admission, you can expect a phone call from your care manager one to four weeks prior to your admission date. If for some reason you find it necessary to cancel this admission, please let your care manager know as soon as possible. A pre-admission appointment may be scheduled before your admission date.


We will try our best to make your child’s stay with us as easy as possible. Please plan to arrive at the time designated on your admission notice. You will be met by the admission nurse and nurse practitioner, who will review your child’s health history. Although the health history review may seem repetitive, your answers help us provide your child with the best care possible.


Each patient is assigned a nurse to care for him or her. The nurse will show you and your child around the floor and hospital. You may have many questions about the hospital, your child’s appointment/surgery and the care that your child will be receiving. The nursing staff is always available to provide you with the information you need.