At Shriners Hospitals for Children, the health and safety of our patients, families, volunteers and staff is our top priority. With the evolving situation regarding COVID-19, we are closely monitoring updates from local health departments and the Centers for Disease Control and Prevention (CDC), and are actively following their recommendations.

If your child has an upcoming appointment, please contact your local Shriners Hospitals for Children location.

Shriners Hospitals for Children — Philadelphia visitor information.

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Policies and safety

Policies and safety

Shriners Hospitals for Children — Philadelphia embraces a culture of care that respects the rights, needs and safety of all patients and families. Our professional team will ensure you receive appropriate education regarding your child’s condition, treatment and ongoing care needs. Patients and families are encouraged to share their questions and concerns with the care teams.

Ethics committee

The Philadelphia Shriners Hospital has a group of individuals available to provide support as crucial decisions about patient care are made. The medical ethics committee offers an opportunity to discuss difficult questions regarding patient care and make recommendations. Learn more about the ethics committee.

Health precautions

In the two weeks leading up to your admission date or scheduled surgical date, your child experiences a fever, cough, rash or redness of skin, night sweats, itching of body/scalp or lice, sore throat, vomiting or diarrhea, or exposure to chicken pox, measles or upper respiratory illness, please call our outpatient clinic at 215-430-4105, Monday through Friday between 7:30 a.m. and 4:30 p.m. A nurse will talk with you about these concerns.

Patient responsibility

A parent or legal guardian must accompany your child on the day of admission. If someone other than the biological parent holds legal guardianship, the legal guardian must bring guardianship papers with him or her to the hospital. If custody is granted to one parent by the courts, a copy of this court order will also be needed for our records. The papers must be in English.

When you arrive at the hospital, please check in at the reception desk in the lobby, then proceed to the registration area.

Nondiscrimination Policy

Shriners Hospitals for Children does not discriminate against any person based on race, color, national origin, disability or age (consistent with Shriners Hospitals for Children’s scope of care) in admission, treatment or participation in its programs, services and activities. For more information, download our Nondiscrimination Policy.