At Shriners Hospitals for Children, the health and safety of our patients, families, volunteers and staff is our top priority. With the evolving situation regarding COVID-19, we are closely monitoring updates from local health departments and the Centers for Disease Control and Prevention (CDC), and are actively following their recommendations.

What to expect at the Portland Shriners Hospital.

Appointment information – CLICK HERE! How to make an appointment at Shriners Hospitals for Children – Portland.

If you have questions or concerns regarding safety in Portland, please contact your care manager or call us 503-221-3422.

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news News Sunday, May 3, 2020 Thursday, March 5, 2020 5:37 PM - Thursday, March 5, 2020 5:37 PM

Coronavirus: What to expect at the Portland Shriners Hospital

Coronavirus: What to expect at the Portland Shriners Hospital

The health and safety of our patients, families and staff is our highest priority. Our staff members are working with public health officials to ensure that our hospital has the most up-to-date information about the coronavirus. That’s why patients and visitors will see a few changes in order to ensure their protection. However, because the coronavirus is new and largely unknown, our process is being monitored and may change as time goes on.

Travel advisories:

Update, November 20, 2020: The travel advisory recently issued by Oregon and neighboring states does not apply to people who cross state borders for “essential travel,” including work, study, critical infrastructure support, supply chains, economic services, health, immediate medical care and safety and security. This means that if patients and their families are traveling to receive health care, they are permitted to do so. Patients and families do not need to quarantine to receive care at the Portland Shriners Hospital. Learn more.

What to expect at the Portland Shriners Hospital:

  • Everyone entering the building must be well. To ensure this, everyone will be screened upon arrival.
  • Everyone must wear face masks at all times throughout the hospital.
  • Patients visiting for outpatient appointments may be accompanied by one parent/guardian and no siblings.
  • In accordance with Oregon’s Support Person Law (SB 1606), patients with disabilities who are undergoing surgery or staying in our inpatient unit may designate at least three support persons to provide assistance and help with the patient’s care. At least one of these support persons may be with the patient at all times during their hospital stay.
  • We ask that everyone in the hospital maintain 6 feet of social distancing when possible, throughout the hospital.

What we’re doing to adapt our services during this time:

  • As a collective effort, all staff members at the Portland Shriners Hospital are practicing good hand hygiene, wearing masks at all times, and maintaining social distancing when able to ensure a clean environment for our patients and families.
  • Our walk-in fracture and sports injury clinic is open five days a week, allowing patients to receive specialized pediatric orthopaedic care without having to visit overburdened emergency rooms or urgent care centers.
  • We are offering Fast Track Video Visits, a telehealth program available to both new and existing patients with a variety of appointment types such as follow-up visits, non-emergent fractures and rehabilitation services.

Things to remember:

  • It is understandable to be apprehensive about visiting hospitals during the COVID-19 outbreak. However, it is still important to seek medical care if you need it!
  • If someone in your group or home is feeling ill, please call 503-221-3422 to reschedule your appointment.
  • We appreciate efforts to come to the hospital wearing appropriate personal protective equipment (PPE), but please keep in mind that we are a latex-free facility. Latex gloves are not permitted in the hospital.

Everyone can do their part to help reduce the spread of disease by using these easy, preventive actions:

  • Cover your coughs and sneezes with a tissue and then throw the tissue in the trash.
  • Wash your hands often with soap and water for 20 seconds. If soap and water are not readily available, use an alcohol-based hand sanitizer that contains at least 60% alcohol.
  • Avoid close contact with people who are sick.
  • Avoid touching your eyes, nose and mouth with unwashed hands.
  • Clean and disinfect surfaces that are touched often.
  • Additionally, build your body’s overall health resilience by eating well, exercising, getting plenty of rest and staying up to date on vaccines. The Centers for Disease Control and prevention recommends getting a flu vaccine each year.
  • Routinely clean all frequently touched surfaces in your work space, such as workstations, counter tops and doorknobs.

If you have any questions about an upcoming appointment or any of the information above, please feel free to contact us at 503-221-3422. Thank you!