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Outcomes

Outcomes

Hospital facts and figures

Shriners Hospitals for Children — Northern California is a regional pediatric medical center providing surgical care and rehabilitation to children with congenital conditions and complex medical needs regardless of the ability of the patient or family to pay. Located just minutes from downtown Sacramento, the Northern California Shriners Hospital treats children who have orthopaedic conditions, burns, spinal cord injuries, cleft lip, scars from any cause, specialized plastic surgery needs, chest wall malformations, ano-rectal disorders, gastrointestinal disorders and other complex surgical needs. Our hospital is a destination of choice for families throughout Northern California, the Western United States, Northwestern Mexico and Canada. The course of care is determined individually for each patient. Each patient’s path to success is fueled by private donations and driven by excellence in treatment, teaching and research.

Opened

April 1997

National ranking

Shriners Hospitals for Children — Northern California is ranked 29th in pediatric orthopaedics together with UC Davis Children’s Hospital in the U.S. News & World Report’s 2015-2016 rankings of children’s hospitals in the United States. The hospital also comes in at 20th best in pediatric urology, a distinction it also shares with its partner UC Davis Children’s Hospital in that growing program. This is the fourth consecutive year the hospitals have shared national recognition. The Best Children’s Hospitals rankings highlight U.S. News' top 50 U.S. pediatric facilities in 10 specialties. Rankings are based on a combination of clinical data and reputation with pediatric specialists.

Hospital accreditation

Shriners Hospitals for Children — Northern California is accredited by the Joint Commission and distinguished by the American Burn Association (ABA) and the American College of Surgeons (ACS) as a verified pediatric burn center.

Designated Rehabilitation Facility

Shriners Hospitals for Children — Northern California is designated by the State of California as a Rehabilitation Facility that meets all standards required by the Systems of Care Division of the California Children’s Services (CCS). The Rehabilitation Facility designation is granted to those organizations that demonstrate excellent multidisciplinary care, including ongoing assessments, plans and documented follow-up for patients and families.

Donations

Donations support the hospital in its mission to transform the lives of children through treatment, teaching and research.

Distinctions

  • Ranked in the 2014–2015 U.S. News & World Report as one of the top 50 pediatric orthopaedic programs in America in conjunction with the UC Davis Children’s Hospital.
  • Distinguished by the American Burn Association (ABA) and the American College of Surgeons (ACS) as a verified pediatric burn center.
  • Distinguished as the region’s most active and most noted pediatric burn center.
  • Fully accredited by the Joint Commission

Signature clinical programs

  • Orthopaedics
  • Burns
  • Spinal Cord Injuries
  • Cleft Lip Surgery
  • Pediatric Surgery
  • Specialized Plastic Surgery

Patient treatment eligibility

Patient eligibility is based on just two criteria:

  • Age (under18)
  • Diagnosis (within scope of services)

Regions served

The hospital serves children throughout California, the Western United States, Canada and Mexico.

Referral and admission

Admission to the program is just a phone call away.

  • Referral center: 916-453-2191
  • Parents, physicians and other health care providers wishing to refer a child in need should call the patient referral center at 916-453-2191.
  • Emergency referral: 916-453-2111

Children with severe burns and other emergent needs are admitted through a physician-to-physician referral. The referring physician should contact the physician-on-call at 916-453-2111.

Patient activity

Patient activity continues to increase with more than:

  • 58,000 patients accepted for care
  • 4,200 new applications annually
  • 21,000 patient visits annually

The medical complex

  • 80 pediatric beds, including 20 critical care beds and 10 step-down beds
  • Inpatient rehabilitation
  • Ambulatory surgery center
  • Ambulatory sub-specialty clinics
  • Pediatric Orthotic and Prosthetic Services – West, LL
  • Center for movement analysis

Research

The Institute of Pediatric Regenerative Medicine (IPRM) at Shriners Hospitals for Children — Northern California is home to a collaborative research program devoted to bringing discoveries from the bench to the bedside. Integrated basic science and clinical research studies are focused on tissue regeneration of skin, the nervous system and musculoskeletal system.

Patient and family experience

Shriners Hospitals for Children strives to deliver an exceptional experience for our patients and families. Our caregivers provide the highest quality and compassionate care to children with specialized health care needs. Shriners Hospitals for Children has been nationally recognized by Press Ganey Associates for excellence in patient satisfaction.

Shriners Hospitals for Children — Northern California consistently ranks in the top decile among pediatric facilities for patient and family satisfaction. The Northern California Shriners Hospital ranked in the 88th percentile among pediatric hospitals nationwide for willingness to recommend inpatient services in 2016.

What our patients and families are saying about us:

“We've had multiple hospital stays with our son at other hospitals. This was, by far, from beginning to end, THE BEST!” – November 2016

“I can't praise the hospital or staff enough. I feel so blessed that my daughter is able to receive treatment here. Every touch point blew my mind, everyone was so caring and everything seemed so thought out. I strongly recommend this hospital, and have been encouraging anyone who will listen to donate to the hospital. I can't say thank you enough!” – February 2017

“Shriners Hospital was truly an amazing experience for myself and my child. Everything was so organized and we were out in less than three hours. The flow between departments was seamless.” – February 2017

Patient satisfaction metrics

Inpatient services – October 1, 2016 – March 31, 2017

Graph

(Based on patient and family responses to Press Ganey survey. On a scale from 0 to 100,
the average score of respondents when asked to rate the overall experience for inpatient services.)

Inpatient services – October 1, 2016 – March 31, 2017

Graph

(Based on patient and family responses to Press Ganey survey. On a scale from 0 to 100,
the average score of respondents when asked if they would recommend our hospital to others.)

   
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