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Support services

Support services

Support services

A hospital designed for children and families

At Shriners Hospitals for Children — Northern California, care is delivered in a hospital designed specifically to serve the medical and emotional needs of children and their families. Care takes place in a facility filled with natural light. The open environment facilitates interaction among patients, parents and families and provides a friendly face to a state-of-the-art pediatric medical center built to deliver life-saving, life-changing care for generations to come.

Central activity area

Patients are scheduled for play as part of their daily routine. Structured and unstructured activities take place in the hospital’s central activity area each day. Therapeutic recreation and child life specialists supervise activities that include everything from cards and video games to special performances by the Sacramento Ballet. Patients have an opportunity to benefit in an Art for Life program each month.

Hospital transportation

The Northern California Shriners Hospital provides transportation to and from the Sacramento International Airport, Sacramento Greyhound Station and Sacramento Amtrak Train Station, from 7:30 a.m. – 3:30 p.m., Monday through Friday. To schedule a hospital van ride, please contact the transportation coordinator during business hours at 916-453-2095.

Interpretation services

A full-time Spanish interpreter is available to patients and families. The care coordination department can arrange for interpreters for other languages. Call 916-453-2090.

Library services

For many patients and families, the hospital experience is enriched by access to books, movies and other information. If you would like to schedule time to enjoy the hospital library, please contact your care coordinator.

On-site public school

A joint project of Shriners Hospitals for Children — Northern California and the Sacramento City Unified School District, the on-site public school provides bilingual education for preschool through 12th grade. Special programs include vocational education and school re-entry programs for rehabilitation patients.

Parent accommodations

Staying overnight at the hospital can ease your child’s concerns. One adult family member may stay at the hospital during your child’s hospitalization. A chair, bed or rollaway may be placed in your child’s room. The person rooming at the hospital must be in good health and able to care for him/herself. Our care team also works with families to secure overnight accommodations at the Ronald McDonald House or nearby hotels.

Parent activities

In keeping with its family-centered approach to care, Shriners Hospitals for Children — Northern California organizes activities specifically for parents. Support groups, yoga sessions and dance classes provide positive outlets for parents.

Parking

Free parking is available in the Shriners Hospital garage located adjacent to the hospital. The parking garage is monitored by security 24 hours a day.

Pet therapy

A host of dogs, cats and bunnies registered as Shriners Hospital pet therapy volunteers provide comfort and affection to all. Contact volunteer services to see if there are furry friends in the hospital today ready to pay a visit.

Security

The security team at Shriners Hospitals for Children — Northern California provides on-site service 24 hours a day. The security staff will escort you to the parking garage upon request. If you have safety concerns or would like a security escort, please call the security guard at ext. 3000 or visit the main desk in the hospital lobby.

School re-entry program

Children who suffer severe burns, spinal cord and other traumatic injuries may return to school with scars, a prosthetic arm or leg, or a wheelchair. To smooth the patient’s transition back home and into the community, the school team works to coordinate a re-entry program. The re-entry program educates teachers, classmates and other individuals about the child’s injury and transition back to school. The basic message is simple and powerful: Your classmate may look different or move differently, but they are still the same person inside.

Service dogs

To give patients the opportunity for independence, Shriners Hospitals for Children — Northern California has a professional partnership with a service dog training program. Appropriate candidates, usually patients with paralysis, are referred to the program to be matched with an assistance dog. The process involves coordinated training, which takes place at a designated training area and in the community.

   
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