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Frequently asked questions

Frequently asked questions

Frequently asked questions

How do I make an appointment?

If your child has an orthopaedic condition, please contact our intake/referral coordinator to schedule an appointment. The coordinator will partner with you to gather the necessary information and determine if your child can benefit from care at the Salt Lake City Shriners Hospital. The coordinator can be reached at 800-314-4283 or by email.

What is Shriners Hospitals for Children?

Founded by the Shriners fraternity, Shriners International, in 1922, our unique health care system, which has 22 locations in the U.S., Canada and Mexico, is dedicated to improving the lives of children by providing specialty care, conducting innovative research and offering outstanding teaching programs for medical professionals. All care and services are provided regardless of the families’ ability to pay.

What conditions do you treat?

Shriners Hospitals for Children — Salt Lake City specializes in children’s orthopaedics. In other words – diseases of the bones, joints and muscles. Some of the conditions we treat:

  • Arthrogryposis
  • Cerebral palsy
  • Club feet
  • Hand deformities
  • Hip disorders
  • Limb deficiency
  • Limb differences
  • Orthopaedic conditions associated with cerebral palsy
  • Osteogenesis imperfecta (OI)
  • Scoliosis (a curved spine), back pain and other spinal deformities
  • Spina bifida
  • Sports injuries
  • Walking disorders 

Please visit our about the conditions we treat page for a complete list of conditions and more information.

What criteria determine a child’s eligibility for care at Shriners Hospitals for Children?

Children up to age 18 are eligible for care at Shriners Hospitals for Children if there is a reasonable possibility they can benefit from the specialized services available. Acceptance is based solely on a child’s medical needs.

What insurance do you accept?

Shriners Hospitals for Children — Salt Lake City accepts all insurance, including Medicaid, and will work with all families regardless of their ability to pay. For more information, or if you have additional questions, please call our financial counselor at 801-536-3864.

What should I bring to our appointment?

We hope you enjoy your visit. Please remember to bring the following to appointments:

  • A list of current medications your child is taking
  • X-rays (if you have them)
  • Your child’s primary care provider’s name, address, phone and fax number

Can I donate money to your hospital?

Yes, as a 501(c)(3) nonprofit organization, Shriners Hospitals for Children — Salt Lake City relies on the generosity of donors to continue improving the lives of children. You may donate securely and conveniently online

You may also contact MJ Miller, development director by email, or at 801-536-3567. She can help you learn more about a variety of financial and investment opportunities that support the valuable work of Shriners Hospitals for Children — Salt Lake City.

Can I host a fundraising event for Shriners Hospitals for Children — Salt Lake City?

Yes, fundraisers and community events support the hospital and may be organized by individuals, groups or businesses. To schedule or inquire about setting up a community fundraising event, or to request our “Fundraiser in a Flash” toolkit, call 801-536-3557 or email.

Can I volunteer at your hospital?

Yes, at Shriners Hospitals for Children — Salt Lake City, individuals from all walks of life share their time and talents to enrich the lives of others. Volunteer placement is based on the needs of our hospital, the kind of work you wish to do and the times you are available. Learn more about volunteer opportunities at Shriners Hospitals for Children — Salt Lake City.

Can I donate items or toys for children at the Salt Lake City Shriners Hospital?

Our hospital gladly accepts donations of many new, latex-free items. Unfortunately we cannot accept used items or items with latex, such as rubber balloons. Accepted items include: gift cards, dolls, teddy bears, Play-Doh, coloring books, crayons, action figures, toys, new release DVDs and diapers (sizes 3–5). Please contact our donations coordinator by phone 801-536-3769 or email  to see if we are in need of your donation. Visit our giving guidelines page for details.

Can I do my Eagle Scout project for the hospital?

Yes, Eagle Scouts have made wonderful contributions to our care of children for years with their projects. A few project examples include making 25 fleece blankets, holding a toy drive and art projects.

All Eagle Scout projects must be approved in advance. Solicitation of neighbors or businesses for monetary contributions is prohibited. Contact the volunteer desk at 801-536-3711 about planning, organizing and approving your project.

Are you hiring?

If you are interested in joining a nationally recognized team of professionals devoted to making a positive difference in the lives of children and families, Shriners Hospitals for Children — Salt Lake City is the place for you! For more information, visit our careers page.

Who are the Shriners?

The Shriners, who are recognizable by their red fezzes, are members of Shriners International which is a worldwide fraternity based on fun, fellowship and the Masonic principles of brotherly love, relief and truth. There are nearly 200 Shrine temples (chapters) located throughout the world.

How do I become a Shriner?

Shriners International is a fraternity based on fun, fellowship and the Masonic principles of brotherly love and truth. Learn more.

   
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