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news News Wednesday, December 27, 2017 Wednesday, December 27, 2017 7:57 PM - Wednesday, December 27, 2017 7:57 PM

Jesenia Hurtado makes December pop in the POPS department

POPS scheduling coordinator receives December Employee of the Month recognition

Jesenia Hurtado makes December pop in the POPS department

The year 2017 has been the busiest for Pediatric Orthotic and Prosthetic Services (POPS) – West, LLC at the Salt Lake City Shriners Hospital. And, and it has been just as busy for Jesenia Hurtado, our final Employee of the Month for 2017.

“She has been doing the job of two-and-a-half people for the last few months,” said James Knackstedt, director of the POPS lab. “She shows up early and leaves late. Every patient that we see, every call that comes in, every device that we deliver is totally reliant on her skill, knowledge and abilities.”

Jesenia started working at the Salt Lake City Shriners Hosital as a medical assistant four years ago. She then moved into a patient access role before settling into her current position in the POPS department, where she has been since 2015.

Knackstedt notes that Jesenia exemplifies the Shriners Hospitals for Children core value of 'commitment', because she gives 110 percent. She stays focused by providing safe and seamless care for the patient, “whether that be coordinating with clinics, getting orders from physicians, directing the POPS practitioners, working with insurance companies or coordinating with the home office.”

Jesenia truly loves her job specifically because of the patients and their families. She even refers to POPS as a family. She states, “I love to work in a team with them. I can honestly say I have an awesome job!”

Jesenia was surprised and honored by the Employee of the Month award, and says that just about everyone at Shriners Hospitals for Children — Salt Lake City deserves an award for their hard work.

She will be celebrating ten years of marriage in March and enjoys spending time outdoors, cooking and watching movies. But above all, she loves spending time with her family, which includes a son and a daughter. “They are my everything,” she says.

To nominate a Salt Lake City Shriners Hospital staff member for Employee of the Month, please send an email to our HR department.

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