As part of our mission to provide the highest quality care, we want to make it easy and convenient for you to have safe, secure and continuous online access to the most up-to-date health information.
Getting started
If you have not yet received a Patient Portal username and password, please contact the scheduling department at the location where you receive care.
Once you are registered, you will receive an email with login instructions.
Login to the Patient Portal
Please click HERE to access the portal.
Mobile app
You may download the HealtheLife app from the Apple App Store or Google Play Store. The app is free and compatible with IOS and Android devices.
Communicate with Rehab/Therapy Team
You may communicate with the Rehab/Therapy Team regarding routine issues or questions related to your child’s PT, OT and speech-language pathology services. Review Rehab/Therapy Team communication via the Patient Portal PDF document (English) (Español) for instructions on how to submit a message to the Rehab/Therapy Team.
Communicate with Care Management Team
You may communicate with the Care Management Team regarding routine issues or questions related to your child. Review Care Management Team communication via the Patient Portal PDF document (English) (Español) for instructions on how to submit a message to the Care Management Team.
Request for medical record release
You may request a copy of your medical record from the Patient Portal. Review Request for Medical Record Release via the Patient Portal (English) (Español) for instructions on how to submit a request.
Patient Portal instruction videos
Please view the instructions for logging in and using the patient portal videos here.
Information available in the Patient Portal
The Patient Portal provides you with access to key health record items, including:
- Allergies
- Vital signs
- Height, weight, BMI
- Lab results
- Education materials
- Immunization history
- Health Issues
- Medications
- Procedures
- Radiology reports
- Visit summaries
- Provider notes
- Future appointments
- Terms of Use
- Privacy Policy
For technical questions
For password reset and other technical assistance, please contact Cerner. They are available 24 hours a day, 7 days a week, at 877-621-8014.
For health record questions
We are here to help. If you have questions about the medical information contained within the portal, please contact your local Shriners Hospitals for Children location and ask for the care management department.