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If your child has an upcoming appointment, please contact your local Shriners Hospitals for Children location.

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Request an Appointment

Request an Appointment

Patient and mom at appointment;


New patients – North America

Shriners Hospitals for Children is here to help. Our health care system offers care for a wide range of pediatric specialties. You may contact us directly to request an appointment or, your child may be referred by their pediatrician or primary care physician. Please note that although Shriners Hospitals for Children does not require a physician referral, some insurance companies may. Additionally, some insurers may have specific requirements for certain types of medical care.

To request an appointment, please contact us at one of the following phone numbers, based on your location, or email us at

(From the United States): 800-237-5055

(From Canada): 800-361-7256

Our Shriners Hospitals for Children referral coordinator will partner with you to gather the necessary information to allow our physician leadership to evaluate whether your child’s needs are within our scope of care.

If an intake representative is not immediately available, please leave your name and contact information and an intake representative will contact you within two business days. Admission to Shriners Hospitals for Children is based on your child’s medical needs and age. Any child under 18 with a medical condition or medical need that is within the health care system’s scope of services, is eligible for care. Services and treatments vary by location.

Most major insurance providers are accepted; however, insurance coverage is not required for care. Shriners Hospitals for Children offers financial assistance to those in need.

New patients – International

We welcome referrals from all appropriate sources and are committed to doing all we can to improve the lives of the children in our care.

If you wish to request treatment for a child who is not a resident of the United States of America or its territories and possessions, please complete the Request for Treatment form (available below) and email it to A hospital representative will provide instructions for any additional information required.If you have questions or concerns, please call us at 800-237-5055.

We welcome referrals from all appropriate sources, and are committed to doing all we can to improve the lives of the children in our care.

English - International Request for Treatment
Spanish - Español International Request for Treatment
Brazilian Portuguese - Português do Brasil International Request for Treatment
German - Deutsch International Request for Treatment

For questions on International Patient Care, please call 800-237-5055.

Physician referrals

Shriners Hospitals for Children is committed to providing the best care for children in our specialty areas of orthopaedics, burns, spinal cord injury, and cleft lip and palate. Physicians and other health care professionals are welcome to call the Shriners Hospitals for Children location nearest them for questions regarding the services we provide, and to speak to one of our practitioners.

For general information concerning patient referrals, please call on the of the numbers above.

Procedures for emergency burn care

In an emergency, the referring physician treating a child with burn injuries should telephone the Shriners Hospitals for Children in Boston, Cincinnati, Galveston or Northern California and indicate that there is a patient needing emergency burn care.

The telephone numbers for emergency admissions to Shriners Hospitals for Children specializing in burn treatments are:

Boston: 617-726-3575

Cincinnati: 866-947-7840

Galveston: 409-770-6773

Northern California: 916-453-2111