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Outcomes

Outcomes

Patient and family experience

Shriners Hospitals for Children strives to deliver an exceptional experience for our patients and families. Our caregivers provide the highest quality and compassionate care to children with specialized health care needs. Shriners Hospitals for Children has been nationally recognized by Press Ganey Associates for excellence in patient satisfaction.

Shriners Hospitals for Children — Shreveport consistently ranks at the top for patient and family satisfaction among pediatric facilities. The Shreveport Shriners Hospital ranked in the 93rd percentile of pediatric facilities nationwide for the category “likelihood of recommending outpatient services” in 2018.

What our patients and families are saying about us:

"Our family has had a lot of experience with hospitals. This experience was by far the best care we have EVER had!!!” – January 2018

"I was truly impressed with how well all of the staff were with the children. You could tell it was more than just a job for them." – April 2018

“I will always recommend Shriners to anyone and everyone because y'all have treated my family like y'alls own. I appreciate that so much.” – August 2018

"My son has been a patient of Shriners for five years now and EVERY single visit we have had a phenomenal experience. Your staff always goes above and beyond to make sure it goes smoothly and wonderfully each time. I could not say enough great things about this hospital and organization. Thank you for everything you have done for us and continue to do for each Shriner's child!!” – August 2018

“I will definitely recommend Shriners 100%. I entrusted my most precious under the care of Shriners and I am very grateful to the whole health care team. All your contributions are so important to the recovery of my daughter.” – October 2018

Patient satisfaction metrics

Inpatient services: November 1, 2017 – October 31, 2018

Likelihood of recommending hospital for inpatient services chart

(Based on patient and family responses to Press Ganey survey. On a scale from 0 to 100, the average score of respondents when asked if they would recommend our hospital to others.)

Overall rating of care graph

(Based on patient and family responses to Press Ganey survey. On a scale from 0 to 100, the average score of respondents when asked if they would rate the overall inpatient experience.)