At Shriners Hospitals for Children, the health and safety of our patients, families, volunteers and staff is our top priority. With the evolving situation regarding COVID-19, we are closely monitoring updates from local health departments and the Centers for Disease Control and Prevention (CDC), and are actively following their recommendations.

If your child has an upcoming appointment, please contact your local Shriners Hospitals for Children location.

Visitor information – CLICK HERE! Shriners Hospitals for Children — Spokane visitor information.

Appointment information – CLICK HERE! How to make an appointment at Shriners Hospitals for Children — Spokane.

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news News Thursday, April 30, 2020 Thursday, March 26, 2020 2:08 PM - Thursday, March 26, 2020 2:08 PM

COVID-19 – How to make an appointment

Safety remains our number one priority; we have been working to rapidly transform how our patients continue to access the care they need. We are closely monitoring updates and alerts from local health departments and the Centers for Disease Control and Prevention (CDC), and are actively following their recommendations.

Fracture clinic: Monday–Friday 7:30 a.m. to 10 a.m.

We have expanded our hours to spread out the time between appointments for patient safety.

If your family is turned away from an urgent care clinic for any orthopaedic reason, please call our outpatient clinic. Our medical staff will address concerns and can help to get your child the orthopaedic care needed. Contact us at 888-895-5951.

Surgeries:

Following the new order from Washington State Governor Inslee, the Spokane Shriners Hospital is developing protocols and processes to begin to schedule previously postponed surgeries. The Spokane Shriners Hospital patient access team will be contacting families to reschedule.

  • All cases are reviewed by the medical staff
  • All cases are approved by the chief of staff

Surgical procedures will follow new protocol for safety:

  • One parent/guardian per patient
  • Screening for all those entering the hospital
  • Universal masking protocol followed
  • COVID-19 testing protocol followed

Outpatient clinic visits:

The Governor's proclamation permits outpatient clinic visits, both in hospital-based clinics and other outpatient clinic settings.

  • Providers are reviewing scheduled clinics to determine individual appointment needs
  • Telehealth may be an option for some patient appointments

Patient access staff is contacting all of our patients, both domestic and international, to explain the current requirements and discuss the rescheduling process. We will continue to collaborate and innovate, implementing safe and creative ways to support our patients and their families.

Regional outreach clinics:

Those patients with upcoming appointments for one of our regional outreach clinics: Richland, Washington; Fairbanks, Alaska; or Kalispell, Montana, are being rescheduled. We are continuing to take referrals and schedule patients for future dates. As travel restrictions begin to lift, we will keep our patients and families updated with the latest information.

If you have not heard from us or would like to talk to someone about a future appointment, please call us at 888-895-5951.