The health and safety of our patients, families and staff is our highest priority. Due to the COVID-19 pandemic, the Commonwealth of Massachusetts is requiring hospitals to meet established criteria as part of the state’s reopening plan. Effective March 22, 2021, Massachusetts moved into phase four of its reopening plan in accordance with the Massachusetts Department of Public Health’s guidance plan for reopening.

If your child has an upcoming appointment, please contact your local Shriners Hospitals for Children location.

Screening protocol and updated policies at the Springfield Shriners Hospital.

Skip to navigation

Contact information

Contact information

Hospital address

Shriners Hospitals for Children — Springfield
516 Carew St.
Springfield, MA 01104

General information


To schedule an appointment

413-735-1234  New patient access
800-322-5905 (toll free)


413-787-2003 (new patient referrals)

Media inquiries

Members of the media may contact a member of our marketing and communications team at 413-735-1291 or by email.

Concerns, compliments and suggestions

Do you have feedback about your care or your safety while at Shriners Hospitals for Children? View our Concerns, Compliments and Suggestions document for additional information.