At Shriners Hospitals for Children, the health and safety of our patients, families, volunteers and staff is our top priority. With the rapidly evolving situation regarding coronavirus disease 2019 (COVID-19), we are closely monitoring updates and alerts from local health departments and the Centers for Disease Control and Prevention (CDC), and are actively following their recommendations.

Please note that Shriners Hospitals for Children does not administer COVID-19 testing or treatment at this time. If your child has an upcoming appointment and you or your child are exhibiting a cough, fever, chills, shortness of breath or flu like symptoms, please contact your local Shriners Hospitals for Children location to reschedule the appointment.

Screening protocol and updated policies at the Springfield Shriners Hospital.

For the latest updates about COVID-19, please visit the CDC website.

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Contact information

Contact information

Hospital address

Shriners Hospitals for Children — Springfield
516 Carew St.
Springfield, MA 01104

General information


To schedule an appointment

413-735-1234  New patient access
800-322-5905 (toll free)


413-787-2003 (new patient referrals)

Media inquiries

Members of the media may contact a member of our marketing and communications team at 413-735-1291 or by email.

Concerns, compliments and suggestions

Do you have feedback about your care or your safety while at Shriners Hospitals for Children? View our Concerns, Compliments and Suggestions document for additional information.