The health and safety of our patients, families and staff is our highest priority. Due to the COVID-19 pandemic, the Commonwealth of Massachusetts is requiring hospitals to meet established criteria as part of the state’s Phase 1 reopening plan. The Springfield Shriners Hospital submitted its required attestation on May 29, 2020.

If your child has an upcoming appointment, please contact your local Shriners Hospitals for Children location.

Screening protocol and updated policies at the Springfield Shriners Hospital.

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news News Wednesday, March 11, 2020 Wednesday, March 11, 2020 3:54 PM - Wednesday, March 11, 2020 3:54 PM

New COVID-19 screening protocol and updated policies at the Springfield Shriners Hospital

New COVID-19 screening protocol and updated policies at the Springfield Shriners Hospital

Due to the ongoing concerns surrounding COVID-19, Shriners Hospitals for Children — Springfield has taken immediate action to help protect our patients, staff and the community from the spread of the virus.

We are postponing non-essential surgeries, procedures and appointments through at least June 1, 2020. That date may change based on guidance from the state or federal governments, or the CDC. Our chief of staff is reviewing all cases and referrals, and those that can be deferred without significantly impacting the patient’s health outcome will be rescheduled when public health conditions allow. We will be evaluating this decision on a weekly basis with the hope of getting back to normal operations as soon as possible. All patients whose appointments are being postponed are being notified. Any patient or family with questions should call 413-787-2088.

We have implemented a change to our visitor policy. Until further notice, each patient will be permitted no more than two (2) visitors on the inpatient unit at one time, and no one under the age of 14. We strongly recommend that family members over the age of 65 not accompany or visit patients at this time. Identical restrictions apply for patients being seen in our outpatient clinical areas, including outpatient clinics, prosthetics and orthotics (POPS), and rehabilitation services (PT/OT).

To further minimize points of potential exposure, non-essential traffic into the building will not be permitted. This includes volunteers, students, on-site events and activities, meeting space and cafeteria usage by outside groups, sales calls and tours.

Upon arrival, all patients, visitors and staff will have their temperature taken in addition to answering two screening questions:

  • Are you experiencing any of the following symptoms? Fever, cough, shortness of breath/difficulty breathing, chills, muscle pain, sore throat, new loss of taste or smell?
  • Have you, or someone you have had close contact with, traveled to New York City, or any high-risk areas within the last two weeks?

Positive responses to these questions will lead to a deeper assessment by Springfield Shriners Hospital nursing staff and may result in the rescheduling of an individual’s appointment.

All individuals entering the hospital are also required to wear a mask, including patients, family members, vendors and staff. People are welcome to wear their own mask or one will be provided for you. Children under age 2 will not be required to wear a mask.

Thank you for your understanding and cooperation as we continue to closely monitor the latest medical information and recommendations from public health agencies.