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Policies and safety

Policies and safety

Policies and safety

Shriners Hospitals for Children — Springfield embraces a culture of care that respects the rights, needs and safety of all patients and families. Our professional team will ensure you receive the appropriate education regarding your child’s condition, treatment and plan of care. Patients and families are encouraged to ask questions and share concerns with the care team.

Health precautions

Please notify us within three weeks of the surgery admission date if your child experiences symptoms of infectious illness including fever, cough, rash, vomiting, diarrhea or any suspected or known exposure to chicken pox, measles or any other contagious disease or condition. Call our outpatient clinic at 413-787-2088, Monday through Friday between 8 a.m. and 4:30 p.m. to speak with a nurse.

Guardian requirements

A parent or legal guardian must accompany the patient on the day of admission. If legal guardianship is held by someone other than the biological parent(s), please bring guardianship papers with you to the hospital. If custody is granted to one parent by the courts, a copy of this court order will also be needed for our records. The papers must be in English.

Nondiscrimination policy

The mission of Shriners Hospitals for Children is carried out without regard to race, color, creed, sex or sect, disability, national origin or ability of a patient or family to pay. View our Nondiscrimination Policy.

   
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