At Shriners Hospitals for Children, the health and safety of our patients, families, volunteers and staff is our top priority. With the evolving situation regarding COVID-19, we are closely monitoring updates from local health departments and the Centers for Disease Control and Prevention (CDC), and are actively following their recommendations.

If your child has an upcoming appointment, please contact your local Shriners Hospitals for Children location.

Shriners Hospitals for Children — St. Louis visitor information – Updates

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news News Wednesday, April 22, 2020 Wednesday, April 22, 2020 10:13 AM - Wednesday, April 22, 2020 10:13 AM

Fast Track Video Visits now available!

Schedule a virtual appointment with your Shriners Hospitals for Children — St. Louis provider

Fast Track Video Visits now available!

Access to care at Shriners Hospitals for Children — St. Louis just got even easier! To ensure continuity of care and patient safety during the COVID-19 pandemic, the St. Louis Shriners Hospital is launching a Fast Track Video Visits (FTVV) program. The new program is dedicated to providing specialized care to established patients from the comfort of their own homes, and gives patients the ability to see their doctors!

Fast Track Video Visits help decrease potential risk of exposure and will provide a convenient alternative for families traveling long distances to visit their doctor. Patients and their parents can connect with their doctors via video software to conduct initial and follow-up visits, and discuss treatment plans.

This will not replace all in-person visits, as there will continue to be circumstances that will require a physical visit. Our scheduling staff will evaluate if a FTVV is appropriate for each child.

What does the process for a FTVV look like?

  • Patient is determined eligible for FTVV
  • Provider availability is determined and appointment is scheduled
  • Scheduling staff will email the family a link to use during the appointment
  • Consent documentation is obtained via DocuSign

What are the technical needs for a FTVV appointment?

  1. Computer, tablet or phone with:
    • Internet access
    • Email
    • Camera
    • Microphone
  2. Skype app
  3. Completed consent forms (will be sent via email through DocuSign)

Schedule today!
Established patients: 1-800-850-2960