At Shriners Hospitals for Children, the health and safety of our patients, families, volunteers and staff is our top priority. With the rapidly evolving situation regarding coronavirus disease 2019 (COVID-19), we are closely monitoring updates and alerts from local health departments and the Centers for Disease Control and Prevention (CDC), and are actively following their recommendations.

Please note that Shriners Hospitals for Children does not administer COVID-19 testing or treatment at this time. If your child has an upcoming appointment and you or your child are exhibiting a cough, fever, chills, shortness of breath or flu like symptoms, please contact your local Shriners Hospitals for Children location to reschedule the appointment.

For the latest updates about COVID-19, please visit the CDC website.

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Patient referrals and transfers

Patient referrals and transfers

Refer a patient

Referral line: 800-850-2960
Referral fax line: 314-692-6402
Referral email

Referral process

For providers

There are two ways to refer a patient. First, you may simply call us at 800-850-2960. Or you can fax a patient's demographic page, related office visit notes, and a page stating whether or not the patient requires transportation to 314-692-6402. You may also use your own form through your electronic medical record.

After we receive the information, our referral coordinator will contact the family within 48 hours. Once the appointment date is established, you will receive an appointment confirmation letter in the mail.

For parents, legal guardians, etc.

We gladly accept self-referrals. A referral from a physician or a Shriner is not required. The instructions are the same as mentioned above. You may simply call us at 800-850-2960..

Provider relations

At Shriners Hospitals for Children — St. Louis, we value relationships with our referring providers. It is our belief that effective communication and strong partnerships help to provide quality, seamless care to the children we serve. Our business development director is here to help.

Gail Chellis

Our business development director can provide:

  • Education on programs, physicians, processes and services
  • Assistance with referrals, access and communication
  • Support for service concerns and issue resolution
  • Personalized hospital tours

Other regional Shriners Hospitals for Children

Burn Care (burns of any size):
Cincinnati: 513-872-6000

Spinal cord injuries:
Chicago: 773-385-5437