At Shriners Hospitals for Children, the health and safety of our patients, families, volunteers and staff is our top priority. With the evolving situation regarding COVID-19, we are closely monitoring updates from local health departments and the Centers for Disease Control and Prevention (CDC), and are actively following their recommendations.

If your child has an upcoming appointment, please contact your local Shriners Hospitals for Children location.

Shriners Hospitals for Children — St. Louis visitor information – Updates

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Support services

Support services

At Shriners Hospitals for Children — St. Louis, care is delivered in a family-centered model, which means the patient and family are the focus. In addition to high-quality medical care, we have the following support services.

Recreation areas

The recreational therapy/child life department, as well as the family gathering areas, are located on the hospital's third floor. These areas are equipped with appropriate toys for all developmental ages and stages. Activities include: board games, video games, crafts, puzzles, pop-a-shot basketball, an air hockey table and weekly visits by local entertainment/interactive groups. The recreation areas are a great opportunity for family time, social interaction and support among patients, families and staff. Additionally, there is a playground for recreational use located behind the hospital. Parent or staff supervision is required for all areas of recreation.

Internet access/computer use

WIFI access is available using our PFA network. Your nurse or any hospital staff member can help you if you have trouble finding the network or logging in.

Interpreter services

Shriners Hospitals for Children — St. Louis offers interpretive services for you and your child. It is vital to ensure that you have accurate information about your child’s care. Please contact care management at 314-872-7806 to request interpreter services prior to your appointment.

Mail

All incoming mail for patients should be sent to:

Shriners Hospitals for Children — St. Louis
Attn: Inpatient Unit
4400 Clayton Ave.
St. Louis, MO  63110

Outgoing mail can be sent using the mailbox located at the entrance of the hospital. Arrangements can be made through the materials management department for mailing larger packages. All shipping costs are the responsibility of the parent/patient. Mail received after a patient is discharged will be forwarded to the home address of the patient.

Parking

Parking is free in our surface lot, with an easy drop-off area at the front door of the hospital. There are also plenty of spots designated for those with disabilities.