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Outcomes

Outcomes

Shriners Hospitals for Children — Tampa is a specialty hospital providing the highest quality care to children with orthopaedic conditions, neuromusculoskeletal conditions and other special health care needs within a compassionate, family-centered and collaborative care environment. Care is provided regardless of the ability of the patient or family to pay.

The Tampa Shriners Hospital demonstrates a strong commitment to high-quality care and excellence in patient experience. Patient satisfaction scores in our inpatient and outpatient areas have consistently been at or above 95 percent on average over the past two years. During that same time, we have maintained a score of 96 percent or higher in overall satisfaction rates from patients recovering from ambulatory surgery.

Patient and family experience

Shriners Hospitals for Children strives to deliver an exceptional experience for our patients and families. Our caregivers provide the highest quality and compassionate care to children with specialized health care needs. Shriners Hospitals for Children has been nationally recognized by Press Ganey Associates for excellence in patient satisfaction.

Shriners Hospitals for Children —Tampa consistently ranks in the top decile among pediatric facilities for patient and family satisfaction. We are the recipient of the Press Ganey NDNQI Award for outstanding nursing quality. This award is given to the best performing hospital in six categories, including pediatric outpatient services.

What our patients and families are saying about us:

“Top notch care, wonderful experience. We're so blessed our son can receive care at the hospital. Keep being amazing!!” – December 2018

“Shriners Hospital is top notch! We feel blessed to have my son treated there since birth. Holds a special place in our hearts!” – December 2018

“Best doctor ever! Excellent bedside manner, knowledgeable, a true pioneer in the field of medicine.” – August 2018

“I would definitely recommend Shiners to other people. The whole place and people are amazing.” – August 2018

"We had a great experience for our first experience. Everyone was courteous, caring and very friendly. Short wait time as well!" – April 2018

Patient satisfaction metrics

Inpatient services: January 1, 2018 – December 31, 2018

Likelihood of recommending hospital for inpatient services chart

(Based on patient and family responses to Press Ganey survey. On a scale from 0 to 100, the average score of respondents when asked if they would recommend our hospital to others.)

Trust in child's doctor for inpatient services chart

(Based on patient and family responses to Press Ganey survey. On a scale from 0 to 100, the average score of respondents when asked to rate the trust in the child's doctor for inpatient services.)

Outpatient surgery: January 1, 2018 – December 31, 2018

Likelihood of recommending hospital for outpatient surgery chart 

(Based on patient and family responses to Press Ganey survey. On a scale from 0 to 100, the average score of respondents when asked if they would recommend our hospital to others.)

How well staff worked together to provide child's care chart 

(Based on patient and family responses to Press Ganey survey. On a scale from 0 to 100, the average score of respondents when asked to rate how well staff worked together to provide care.)