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Support services

Support services

Support services

At Shriners Hospitals for Children — Tampa, care is delivered in a family-centered model, which means the patient and family are the focus. In addition to high-quality medical care, we have the following support services.

Recreation areas

There are several recreation areas available to patients and families, including the outpatient clinic lobby on the second floor, the teen room and the “fish bowl” on the first floor. An outdoor adaptive playground also is available. These areas are equipped with toys, board games, video games and puzzles for a variety of ages and developmental stages. Volunteers and staff from our child life department facilitate daily activities throughout the hospital.

Internet access

WIFI access is available using our PFA network.

Interpreter services

Shriners Hospitals for Children — Tampa offers interpretive services for you and your child. It is vital to ensure that you have accurate information about your child’s care. We have one Spanish interpreter on site and use per-diem interpreters and telephonic interpreter services for other languages. Please call 813-972-2250 and ask for registration to request interpreter services prior to your appointment.

Transportation services

Visit the Getting here page for details.


All incoming mail for patients should be sent to:

Shriners Hospitals for Children — Tampa
Attn: Inpatient Unit
12502 USF Pine Drive
Tampa, FL 33612

Mail received after a patient is discharged will be forwarded to the home address of the patient.


The security team at Shriners Hospitals for Children — Tampa provides on-site service 24-hours a day. The security staff will escort you to the parking area upon request. If you have safety concerns or would like a security escort, please ask the front desk or the inpatient nurse to page a security guard.


An automatic teller machine is available in the front lobby on the second floor. Fees may apply.