While state mandates for universal masking, capacity, and occupancy have been lifted under Texas Governor Greg Abbott’s order, CDC guidance on masking, social distancing, and infection control precautions are still encouraged within the order.

Shriners Children’s Texas will continue to adhere to the universal masking policy and all other COVID-19 precautions that have been in place to keep our patients, families, and workforce safe.

At Shriners Hospitals for Children, the health and safety of our patients, families, volunteers and staff is our top priority. With the evolving situation regarding COVID-19, we are closely monitoring updates from local health departments and the Centers for Disease Control and Prevention (CDC), and are actively following their recommendations.

If your child has an upcoming appointment, please contact your local Shriners Hospitals for Children location.

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Patient referrals and transfers

Patient referrals and transfers

Emergency referral line: 409-770-6773
Non-urgent referral line: 888-215-3109
Referral fax line: 409-770-6685
Referral email

To request medical records, visit our medical records page.


Referral process

Referring or transferring patients to Shriners Children’s Texas is a simple process, which only involves a phone call. Any child age 18 or under is eligible for care if the child’s condition is within the scope of services provided. All children are treated regardless of the family's ability to pay.

For parents, legal guardians, etc.

We gladly accept self-referrals. However, in some cases, your insurance may require a referral from your primary care physician. The instructions are the same as mentioned above. You may call us at 888-215-3109 for more information.


Urgent referral

Children with severe burns and other emergent needs are admitted through a physician-to-physician referral. The referring physician should contact the physician-on-call by calling 409-770-6773.


Refer a patient

To refer a patient to Shriners Children’s Texas, please contact our intake coordinator at 888-215-3109 and you will be guided through the admissions process.


Transfer a patient

Shriners Children’s Texas provides 24-hour physician and intensive care coverage. Patients are routinely transferred, transported and admitted to our pediatric intensive care unit directly from hospitals or physicians’ offices. Our charge nurse or physician will coordinate with you to facilitate the urgent transfer of your patient to the Galveston hospital.

To contact us immediately, please call 409-770-6773.


Provider relations

At Shriners Children’s Texas, we value relationships with our referring providers. It is our belief that effective communication and strong partnerships help provide quality, seamless care to the children we serve.

To learn more about our services, please contact our physician referral liaison.


Services provided

  • Education on programs, physicians, processes and services
  • Assistance with referrals, access and communication
  • Provision of detailed referral reports to assist you in referral tracking – reports include summaries, future appointments, missed appointments and patient updates.
  • Support for service concerns and issue resolution
  • Personalized hospital tours


Career opportunities

To learn more about current career opportunities and how to apply, visit our careers page.