While state mandates for universal masking, capacity, and occupancy have been lifted under Texas Governor Greg Abbott’s order, CDC guidance on masking, social distancing, and infection control precautions are still encouraged within the order.

Shriners Children’s Texas will continue to adhere to the universal masking policy and all other COVID-19 precautions that have been in place to keep our patients, families, and workforce safe.

At Shriners Hospitals for Children, the health and safety of our patients, families, volunteers and staff is our top priority. With the evolving situation regarding COVID-19, we are closely monitoring updates from local health departments and the Centers for Disease Control and Prevention (CDC), and are actively following their recommendations.

If your child has an upcoming appointment, please contact your local Shriners Hospitals for Children location.

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Patient services

Patient services

Shriners Children’s Texas is the largest of four hospitals in the Shriners Hospitals for Children system dedicated to the treatment of pediatric burns and specializing in plastic and reconstructive surgery. Our physicians’ experience and expertise in burn treatment, complex wound and skin conditions, and plastic and reconstructive surgery makes Shriners Children’s Texas in Galveston a first choice for care.

Plus, for more than 50 years, Shriners Hospitals for Children has been empowering children and young adults with orthopaedic, neuromusculoskeletal conditions, and cleft lip and palate abnormalities in Texas to unlock their potential and succeed in family, school and community life through the comprehensive services we provide.

Our care team works collaboratively, professionally and passionately to care for the children entrusted to our care. Patients receive wrap-around care services at Shriners Children’s Texas, maximizing outcomes.

Inpatient care

During your child's stay, we will do our best to help your family in every way. Our goal is not only to treat your child, but also help the family adjust to stresses that may have been caused by their injury or condition. Because children need love and emotional support from parents and families, we practice a family-centered approach to care.

Our inpatient and intensive care units provide high-quality, comprehensive patient and family-centered nursing care for our acute, surgical, subacute and rehabilitative patients from infancy to 21 years of age.

Family-centered philosophy

We believe that all patients and families who come to Shriners Children’s Texas have certain basic needs; including the need for information, emotional support and respect. We recognize that children need the love and emotional support of parents and family during the stressful time of being in the hospital. In recognition of all of these needs, we foster an environment that keeps parents and families close to the child and actively involved in meeting the individual needs of the child. The health care team and family develop a plan of care to meet the child's physical, emotional and developmental needs while in the hospital and anticipate the family's needs in continuing the child's care at home.

Outpatient care

Our outpatient burn care services include follow-up care for acute burns, plastic surgery and expert, reconstructive surgical care. Children with localized burn injuries, complications from scarring and certain congenital disorders are evaluated in the outpatient department. Our physicians, nurses, rehabilitation therapists and care managers work together to carefully evaluate the child’s condition, manage their progress and develop a care plan that provides the best possible outcome.

A multidisciplinary approach is used to ensure our patients receive comprehensive care. Staff from many disciplines, including surgeons, nurse practitioners; nursing, physical and occupational therapies; and care management and child life teams, work together and collaborate with our patients and families to ensure positive outcomes for our patients.


Telehealth gives our patients access to specialty care without traveling to Galveston, using interactive video conferencing between the medical team at Shriners Children’s Texas and the patient/family in their own community.

Patients come to Shriners Children’s Texas in Galveston from various and far-reaching locations to receive care for a variety of conditions. But once they return home, it can be difficult for physicians to provide follow-up care. The telehealth program allows our physicians, nurses and therapists to easily see how a patient is progressing without the patient and their family needing to travel and take time away from home, school and work. Time is saved, costs are streamlined and patients and families experience improved health care quality and accessibility.

Staff members at the telehealth site have the same equipment as their counterparts in Galveston. This allows patients and physicians to communicate in a live, two-way interactive videoconference. Patients are able to see and talk with the physician directly through the TV. The private information travels directly along phone lines, making it more secure and dependable than the Internet.

Through telehealth, Shriners Children’s Texas staff has provided care for children who live beyond state and international borders.

Care management

The care management team consists of registered nurse care managers, social workers, resource navigators and medical translators. Their focus is primarily on population health and service. Each day, they utilize a range of interventions, including:

  • Hospital orientation
  • Assessment
  • Complex case management
  • Patient and family education
  • Group counseling
  • Coordination with medical homes
  • Obtaining necessary durable medical equipment
  • Providing referrals post-discharge
  • Sorting out immigration concerns
  • Much more!

The team collaborates with other clinical disciplines to ensure there are appropriate linkages within the community to provide care to patients and families and support for the transition back to home, school and the community. Care managers provide ongoing emotional support throughout the treatment plan and work with our families to assist in accessing resources.

Child life

Shriners Children’s Texas child life department is staffed with certified child life specialists, a recreational therapist and a child life assistant. Experiences related to health care and hospitalization can lead to feelings of fear, confusion and loss of control and can have negative effects on a child’s physical and emotional health.

The child life department, through play, activity based interventions, self-expression, age appropriate medical preparation and education on surgery and procedures, promotes the development of coping skills for patients.

Additionally, the department helps to reduce barriers, build skills and increase confidence towards a higher level of functioning and quality of life. Other services provided by the child life department include:

  • Introduce coping techniques to help reduce anxiety
  • Provide support and distraction to aid in pain management and enhance cooperation
  • Offer opportunities for play
  • Advocate for family-centered care
  • Work collaboratively with the medical team to meet the unique needs of each child and family


It is the mission of the nurses at Shriners Children’s Texas to demonstrate excellence by applying knowledge and skills to provide compassionate care. The nursing team embraces the responsibility to preserve integrity and strives to provide a safe and respectful environment at all times while maintaining competency and promoting professional growth.

Nurses are committed to excellence in every interaction with the patient and family. When caring for patients in the inpatient, outpatient or perioperative setting – safe, compassionate family-centered care is our top priority. Low nurse-to-patient ratios allow for nursing care that meets the individualized medical and emotional needs of each patient and family.

Ongoing quality improvement initiatives and continuing education opportunities for nursing staff aim to ensure practice that is evidence-based and current. Nurses at Shriners Children’s Texas share their knowledge by participating in research, prevention and outreach activities.

Motion analysis center

In the sophisticated motion analysis center, high-tech equipment is used to measure how a patient walks using video documentation, 3-D motion analysis and muscle-timing information. Orthopaedic surgeons compare the results with normal data to help treat patients.

Orthotics and prosthetics

Shriners Children’s Texas offers a full range of orthotic and prosthetic services. We are truly specialists in orthotic and prosthetic care.

We specialize in helping children achieve their dreams and reach their highest potential. This may mean a prosthetic device specialized for sports such as baseball, hockey or archery, or for a musician needing to hold a violin bow or guitar pick.

Custom orthotic and prosthetic devices are fabricated using the latest technology, specifically for optimal fit and function. Our practitioners and technicians are highly skilled to work with the pediatric population. In the orthotics and prosthetics department, we utilize a team approach between the practitioners, physicians and therapy departments to provide the maximum outcomes for our patients.

Physical therapy

Physical therapy is an important component of care. Physical therapy helps children improve their level of function so that they can optimize their independence. Each patient’s program is tailored to his or her individual needs and developmental abilities. Family involvement is highly encouraged and crucial. Onsite physical therapy services may include teaching safe methods of transporting/transferring patients after surgery. In addition, instruction about exercises to increase strength and mobility, which can include walking, adaptive activities and training to use an assistive device, brace or prosthesis, is provided.

Occupational therapy

Occupational therapy helps children prepare for transition away from the hospital by focusing on the improvement of daily functional skills. Occupational therapy focuses on the things one does with the hands, such as dressing, grooming, bathing and eating.

Occupational therapy (OT) focuses on helping patients who have a physical, sensory or cognitive disability, be as independent as possible in all areas of their lives. Diagnoses appropriate for an OT referral include:

  • Burn Injuries
  • Traumatic brain injury
  • Stroke
  • Failure to thrive
  • Orthopaedic impairments

A seating mobility specialist, working with OT services, is available to assist with wheelchair fittings and modifications. Occupational therapy practitioners address psychological, social and environmental factors that can affect functioning, in addition to dealing with someone's physical well being. Occupational therapists and occupational therapy assistants help people throughout their lives to participate in the things they want and need to do – through the therapeutic use of everyday activities (occupations).


Psychological services are a component of the comprehensive treatment plan for both our inpatient and outpatient care. Our psychologists collaborate with the treatment team on all major decisions affecting the patient’s mental and medical health. They are also a vital part of helping patients and their families overcome post-traumatic stress often caused by acute burn injuries.

School services

School is an important part of all children’s lives. Being in the hospital does not mean that learning has to stop. The school services department is available to address the educational needs of the patients at Shriners Children’s Texas. Services provided include an onsite hospital based school, tutoring program, educational assessment, summer enrichment activities, school re-entry program and accommodation/transition support. School services are available to both our inpatient and outpatient populations.

Facility dog program

Shriners Children’s Texas offers patients the opportunity to work with our facility dog, Declan, provided and trained by Canine Companions for Independence. Declan received extensive training to be able to interact with patients on specific, individualized goals. As a facility dog, he is partnered with a trained facilitator and child life specialist to work in our hospital.